Customer Reviews for U-Haul of North Little Rock

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of North Little Rock

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James G. on

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kaitlyn m. on

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I had such a terrible experience picking up and they lady and the front desk did everything she could to earn back our satisfactory and she did an amazing job!

Helaine W. on

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Got truck back an hour late and wasn’t penalized. Also bought our boxes here. Found with both experiences that these folks are quick to advise you against spending any money unnecessarily. That’s unheard of in today’s world. Love this place!

Arlene G. on

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Very customer oriented staff!

Brian C. on

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Raymond K. on

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JOHN N. on

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Alaina B. on

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gary k. on

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Michael J. on

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Truck had mud dirt in floor look like someone spilled soda in it .....also i think its a rip off that you charge $10 per day for insurance and stll if theres a accident we have to pay a $150 deductible the $10 a day is what the problem is and your supposed to care about the family's the move is costing enough then a unnecessary charge like that is wrong i see why now so many people don't get the insurance i dont believe in the future i will use uhaul again because of this

Rachael N. on

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the manager was the one that helped me, don't know her name. She was fantastic and so helpful! I couldn't have gotten the trailer all hooked up and ready to go without her help,

keith j. on

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Did not have enough truck sizes. I’m aware they are individual franchise Should be able to get equipment from other U-Haul companies

Mark S. on

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She rocks!

Terry R. on

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I only rent from this location, staff are extremly personable, and they go the extra mile to make sure you get what is needed for the move. The staff there need raises

Mitzi M. on

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Heidi H. on

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They didn’t seem to know what they were doing at all. Computer system, car hookup, anything.

Emad A. on

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Good service The lady at that location was so helpful.

Laura D. on

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Customer service was excellent

Paul F. on

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Steven P. on

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Marla J. on

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Ariana was so apoplectic about what the other Uhaul company did to us and reassured us this is against the Uhaul safety policies. The Carrollton Uhaul should of rejected my 2019 SUV to be transported on the auto transport. You can tell she cares about her clients unlike the Carrollton Uhaul manager.

Marla J. on

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Ariana was very helpful and accommodating.

Terry R. on

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Attendants were very professional and helpful

Cheryl A. on

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Robert S. on

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Phillip S. on

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I’ve always had great experiences with U-Haul in Arkansas I have a less than satisfactory experience with U-Haul in California

SARAH B. on

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The truck was generally clean but there were sunflower seeds behind the driver's seat on the floor board.

Dwight J. on

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We use UHaul once or twice and sometimes 3 times a week. We definitely prefer this location when at all possible. There is never an issue. Things run smoothly due to the great manager they have there (Nicole) and other employees. Definitely 5 stars for very easy, smooth transactions and for being very helpful and courteous.

Anna W. on

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PRAY that Murphy's Law does not join your trip.

Richard R. on

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Randal B. on

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