It was closed and my husband couldn't get the app to work right.Jackie S.
Customer Reviews for Unplugged RC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner was very knowledgeable about his equipment. Answered all questions that I had. Was very courteous and polite. Highly recommend going here!Mike M.
Easy turn inJohn C.
Customer did not leave a comment.BIRCH L.
Customer did not leave a comment.JASON D.
Signs or something to make it obvious where to leave uhaul equipment. This place was down some country roads. There were no other uhauls there, or people.ANGELA L.
The Attendant at this location was SUPER!! He was very helpful and explained everything where I could understand all my responsibilities on the rental!HILDA HERNANDEZ L.
Customer did not leave a comment.SAMUEL F.
There was a descrepancy in mileage allowed for this move. The mileage did not allow enough mileage to go to our storage unit as well as apartment to pick up items to be moved and we ended up having to pay extra. It should be taken into account that people have to go to where their items are not just from pickup to moving destination and directly to drop off.Brady A.
Customer did not leave a comment.JOSHUA P.
No one was there. I dropped the keys and tried to check in the truck online, but couldn't get the odometer picture because I no longer had the keys. It would've been nice to have someone there to help. I didn't know the procedure. I don't move that often.Daniel W.
Customer did not leave a comment.MYLES O.
Customer did not leave a comment.Jaelynn H.
Customer did not leave a comment.Jason D.
Customer did not leave a comment.TERRY W.
Personal was very helpful.Woodrow S.
Customer did not leave a comment.Rhonnye R.
We picked up the trailer at 12:30 on 9/13, rented it and paid for 6 days. Logically, I expected the trailer to be due back 6 days later which would be 12:30 on 9/19. We returned the trailer by 6:00 pm on 9/18, a day before it was due. However we were charged for an extra day. Ridiculous!Jim L.
Customer did not leave a comment.Michael H.
Del was friendly, thorough and helpful. I highly recommend his services. Driving to his location saved me almost 200 bucks off the Midland/Odessa rental charge for the same car hauler!lewis H.
What a nice guy Del was. Thank you.Raquel J.
Customer did not leave a comment.James L.
Customer did not leave a comment.AD L.
Customer did not leave a comment.Linda S.
Del was an excellent representative of everything you would look for in a professional. He genuinely cared about making my move as easy as possible. Will be renting again from unplugged rc.RICHARD C.
Everything went very well.Brandon P.
Customer did not leave a comment.Jeanie H.
Data when I was way to help me out on a real good job thank youALLEN S.
Customer did not leave a comment.Richard S.
Very helpful in choosing the right size truck for our needs. He was spot on. Received curious and professional servicemargaret P.
Customer did not leave a comment.John R.
Customer did not leave a comment.ANTONIO G.
Keep up the good work!GARLAND H R.
Great customer service!GARLAND R.
Very nice man!Garland R.
I reserved a trailer about 10 days in advance. Two days before I was to get the trailer, I received a call saying that the trailer I had reserved was not going to be available! No trailer was available in San Angelo. I had to travel to a neighboring town to get a trailer. About 100 miles round trip. I had to go a day early to get the trailer. Yes, I am very unhappy. Your service sucks!!!!!!!!!!!!!!!!!!!!!!Mike E.
Customer did not leave a comment.Jeffrey G.