Customer Reviews for USA Mini Warehouse

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of USA Mini Warehouse

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Linda C. on

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Only thing I would suggest is letting people know that sometimes there is no person in the office but that y’all have a box that we will get the key from me. I was panicking because nobody was there and I needed to get the truck as soon as possible.

james h. on

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I went 10 miles and the warning light came on saying I was low on gas. I was told I needed to bring the truck back with 1/4 tank of gas. I did not start off with 1/4 tank of gas. It was almost on empty.

David D. on

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The mobile pick-up process was NOT user friendly. I do not necessarily blame this on the specific location. Apparently, the pickup process has to be initiated via an obscure link in an email with no clear directions. The return process was very smooth because it was all handled via the app. Not sure why the pickup process can't also be handled via the app.

Floyd W. on

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Customer did not leave a comment.