Customer Reviews for USA Storage Centers
(U-Haul Neighborhood Dealer)

484 reviews

1244 Collier Rd NW   Atlanta, GA 30318

(404) 609-9035

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(404) 609-9035

1244 Collier Rd NW
Atlanta, GA 30318

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2:30 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Completely disorganized location. Took a long time to get access to the key and it kept telling us to go inside but the woman inside said they were no longer affiliated with Uhaul. They also charged me for a dolly that was not there to use.

Giles G. 
Rating:
1.0

Racist and ignorant attendants. No help offered in turn started yelling at me I was scared with her actions. In fact made the uhaul rep on the phone hear the rep at location

Dushyant S. 
Rating:
5.0

Have more workers like Crystal

MICHAELT W. 
Rating:
2.0

Customer did not leave a comment.

Abigail R. 
Rating:
1.0

Actually have the truck that was reserved

Konr B. 
Rating:
5.0

Customer did not leave a comment.

Helene K. 
Rating:
4.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

SHADE O. 
Rating:
1.0

Ruined my entire move. $30 on ubers to three locations. 2.5 hrs of time waiting on hold, getting transferred and calls dropping. Will never EVER use uhaul again

Preston P. 
Rating:
5.0

Customer did not leave a comment.

CORYAEL P. 
Rating:
3.0

Cup holder needs cleaned.

Leo R. 
Rating:
5.0

Customer did not leave a comment.

Shantara S. 
Rating:
5.0

Customer did not leave a comment.

Arlene H. 
Rating:
5.0

Customer did not leave a comment.

TERRY W. 
Rating:
5.0

Customer did not leave a comment.

DeAndre B. 
Rating:
5.0

Customer did not leave a comment.

TERRY W. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

AHMAD I. 
Rating:
5.0

Customer did not leave a comment.

Suzanne B. 
Rating:
5.0

Customer did not leave a comment.

Phillip G. 
Rating:
5.0

Customer did not leave a comment.

TERRY W. 
Rating:
5.0

Customer did not leave a comment.

SHADE O. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Sherrylyn N. 
Rating:
3.0

This location has no equipment.

ALLISON H. 
Rating:
3.0

They don't have any equipment

ALLISON H. 
Rating:
1.0

The van i received was very dirty and nasty. Had i not been in a rush i would have looked else where for a rental. This is so unacceptable on all levels. And as a frequent U-Haul rental, I'm really searching for other companies to help with my rental needs. U-Haul id trash now.

Kimberly S. 
Rating:
4.0

The truck was not clean but operated fine and met my needs. Pick up and drop off process was easy.

Kelsey R. 
Rating:
5.0

Customer did not leave a comment.

Brandon M. 
Rating:
5.0

Customer did not leave a comment.

SHADE O. 
Rating:
5.0

Customer did not leave a comment.

Assim H. 
Rating:
5.0

Customer did not leave a comment.

Marina W. 
Rating:
5.0

Customer did not leave a comment.

Lee F. 
Rating:
5.0

Customer did not leave a comment.

Clarence T. 
Rating:
5.0

Customer did not leave a comment.

TIMIKA K. 
Rating:
5.0

Great cool guy

CASEY J. 
Rating:
5.0

Customer did not leave a comment.

RANDY K. 
Rating:
5.0

Customer did not leave a comment.

Shunlita S. 
Rating:
5.0

Customer did not leave a comment.

Qierra B. 
Rating:
5.0

Customer did not leave a comment.

Kayla P. 
Rating:
5.0

Customer did not leave a comment.

teiaira T. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS C. 
Rating:
5.0

Customer did not leave a comment.

Seven S. 
Rating:
5.0

Customer did not leave a comment.

SHADE O. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

Jesus T. 
Rating:
5.0

Customer did not leave a comment.

RAFAEL G. 
Rating:
5.0

Customer did not leave a comment.

Sansai W. 
Rating:
5.0

Customer did not leave a comment.

TERRY W. 
Rating:
5.0

Customer did not leave a comment.

Lizbeth Y. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

TERRY W. 
Rating:
5.0

Customer did not leave a comment.

Zachary S. 
Rating:
5.0

Customer did not leave a comment.

SANDRO R. 
Rating:
1.0

Absolute worse company to do business with. Representatives are disrespectful and rude. I received incorrect charges on my receipt, I paid for equipment that I never received with my rental and you can barely get in touch with any type of management person to complain. Do not waste your time dealing with uhaul especially not this location.

Tiffany W. 
Rating:
5.0

Customer did not leave a comment.

SANDRO R. 
Rating:
5.0

Customer did not leave a comment.

Samuel S. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Jesus T. 
Rating:
5.0

Customer did not leave a comment.

MARIAM H. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA D. 
Rating:
5.0

Customer did not leave a comment.

SANDRO R. 
Rating:
5.0

Customer did not leave a comment.

Gregory W. 
Rating:
1.0

Customer did not leave a comment.

Susan w D. 
Rating:
5.0

They went the extra effort to go find a van for me from a different location so I would be able to pick up at store on time.

William J. 
Rating:
3.0

The truck came dirty and with a broken driver side mirror. Front Left tire pressure very low. The uhaul did not come with the appliance dolly that was requested and already paid for.

William M. 
Rating:
5.0

Only thing is check the air in the hand truck wheels before each renter departs. We could not use the hand truck because the wheels were completely flat and we ended up having to carry a large dresser down a flight and a half of curved stairs.

GABBY W. 
Rating:
5.0

Customer did not leave a comment.

Nan W. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Tye A. 
Rating:
5.0

Customer did not leave a comment.

Jesus T. 
Rating:
5.0

Customer did not leave a comment.

Jesus T. 
Rating:
5.0

Customer did not leave a comment.

Nicholas C. 
Rating:
5.0

Customer did not leave a comment.

Kendall K. 
Rating:
5.0

Customer did not leave a comment.

Brad L. 
Rating:
5.0

Customer did not leave a comment.

Jesus T. 
Rating:
5.0

Customer did not leave a comment.

Jesus T. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Very quick service and the front manager was extremely accommodating and flexible with all my needs. I'll definitely rent a truck from this location again.

MARCUS T. 
Rating:
5.0

Customer did not leave a comment.

Thomas T. 
Rating:
4.0

Customer did not leave a comment.

jeff P. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

GUILLERMO S. 
Rating:
5.0

Customer did not leave a comment.

Rebecca F. 
Rating:
4.0

The place was fine, parking lot needs some TLC (as do all the roads surrounding but that's Atlanta). I dropped in and they took the keys and that was it, no complaints.

KEVIN J. 
Rating:
5.0

Customer did not leave a comment.

SANDRO R. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
3.0

When I arrived, the truck that was automatically set up for me was not available. The very nice guy that was working behind the counter was not there at pickup or dropoff. Because the same truck was not available the mileage in the computer for my self checkout was inaccurate. I took pictures of the mileage before and after. I called and left a voicemail and said that I would send pictures of the before and after, but no one called me back after my drop off. Ultimately I was overcharged by 7 or 8 bucks. I would have gladly paid more than that as the pricing is reasonable, but being overcharged leaves a bad taste in my mouth.

William F. 
Rating:
5.0

Customer did not leave a comment.

SANDRO R. 
Rating:
5.0

Mr. E. Taylor's, consummate professionalism/business acumen is above reproach. He exudes OUTSTANDING customer care & a vast knowledge of the business. Thank you & respectfully, VERY SATISFIED CUSTOMER!!! 😁

Sharron M. 
Rating:
5.0

Customer did not leave a comment.

Adrian W. 
Rating:
5.0

Customer did not leave a comment.

SANDRO R. 
Rating:
1.0

This comment is for my intended pick up location. Not the location where I ultimately picked up the U-Haul truck I arrived at my location (Roswell Rd., Sandy Springs, GA) on date / time reserved to learn that the truck that I had reserved was not available. The manager gave me a corporate phone number I called the number and later received a call back with instruction to go to a location several miles away. After an Uber ride to the alternative location (Collier Rd. ATLANTA, GA and a couple of hours I was able to get the truck. I had to pay movers overtime while they waited at my destination for 2 hours plus paid for Uber ride. I called the corporate office twice to complain and was told someone would call me back. I have not received a call back. This was a very bad and expensive experience.

Matt T. 
Rating:
5.0

Customer did not leave a comment.

Inhyuck L. 
Rating:
5.0

Customer did not leave a comment.

Marina W. 
Rating:
5.0

Customer did not leave a comment.

Brett R. 
Rating:
5.0

Customer did not leave a comment.

Blanton W. 
Rating:
5.0

Customer did not leave a comment.

SANDRO R. 
Rating:
5.0

Customer did not leave a comment.

chad R. 
No reviews have been submitted for this location.

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