U-Haul at every opportunity chooses deceptive practices over a truthful one. Rented blankets for $10 and no CLEAR instructions that they ARE rentals and failure to return them in the same timeframe as the truck, no matter how large the move was, will be additional charges! Telling me that you can call me back within 1 minute only to place me on hold for an additional 5 minutes? Why not just call me in 6 minutes from my request and be truthful about it. The employees are not the issue, they were all very courteous and professional, very helpful. U-Haul recommended a moving company that has zero safety, zero actual moving skill, zero oversight, zero value. I could have asked the neighborhood kids and got the same results. U-Haul recommended an insurance liability and did not even think twice. They dropped a gun safe because they have ZERO training on actually moving and packing.
Ronnie B
Sox On Bankhead
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30318
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The area and store itself seems a bit sketch. The owner is very eclectic and I can see that not being everyone’s cup of tea. There was very explanation about how the process works at this location.
Michelle MThe person at the location had very poor customer service skills. He was rude and made renting the U-Haul difficult. Also, the inside of the truck smelled.
DERRICK WNothing. The representative for haul was great and very professional.
ANTHONY BThis location didn't have the add-on equipment I requested.
Tranea T