Customer did not leave a comment.Richard G.
Customer Reviews for VBW
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We arrived at 4:40 pm and the manager had already left for the day.Jennifer M.
The staff was extremely helpful and kind. I was able to get the equipment I needed in a timely manner. The drop off was also a piece of cake. I will use this location if I need Uhaul services again.Jennifer D.
Customer service was SUPERB! It makes a world of a difference and will definitely come back to this location any time I need UHaul! Thank you!ADAUTO L.
Additional signage would be beneficial.Jordan B.
Trailer leaked water damaging by Upholstery furniture.Jodey H.
Customer did not leave a comment.Mark R.
I had a great experience. From the time I walked in the door, I felt that I mattered and this was a great experience. I would definitely use this location again.Kevin T.
Customer did not leave a comment.GLORIA S.
This location is gated, so I recommend dropping off here before their closing time.Tyler R.
Customer did not leave a comment.Avery C.
It wasn't too clear where the key drop box was.Timothy H.
Customer did not leave a comment.Rosalina P.
Customer did not leave a comment.Lawrence B.
Check all the lights. Right turn signal did not work.James G.
Customer did not leave a comment.Patricia F.
Customer did not leave a comment.Kelly S.
Customer did not leave a comment.TIFFANY C.
VBW was thorough, professional, very pleasant and accommdating. I'll certainly use them in the future for my U-Haul needs.Ronald G.
Customer did not leave a comment.William E.
Customer did not leave a comment.Jay H.
The truck was filthy. Trash was left in it. Pics available upon request.Douglas T.
Customer did not leave a comment.kathi H.
Customer did not leave a comment.Jane H.
The equipment was clean but drove very rough. I am not sure if it was the truck or normal for big equipment such as thisAmy K.
You over charged my card. I brought the uhaul back with more gas than when i got it but you charged me $12. I think uhaul is pertty shady the way you just drop it off but aweek later you charge my card for no reason. Ill never trust uhaul again.Rudy M.
Customer did not leave a comment.Jacob S.
Customer did not leave a comment.Neveen H.
Return was very easy and rep was very patient with my terrible reversing skills.BILLY M.
Customer did not leave a comment.Tamala J.
Customer did not leave a comment.Ronald M.
Friendly and helpful staffJason B.
Customer did not leave a comment.JOHN B.
Customer did not leave a comment.Keith V.
The only problem I had is backing up. That's on me.harvey L.
Excellent serviceLeonid P.
Everything went well. Customer service was excellent!Joseph J.
Customer did not leave a comment.steve W.
Customer did not leave a comment.ED S.
The final location was fine... all the BS i put up with trying to find something close was annoying.. i will NOT use Uhaul again??DANA F.
Had to pay for 4 days of rental due to closing time of business when the rental was for 24hrs which would have been correct however uhaul couldnt find an alternate location and the rental location closed at 5. Not to mention the computer would not work correctly and set me back an hour. Will not use uhaul again.John B.
Having computers that work and the necessary item available that we're rented. We we're on a time crunch with the delays in picking up the truck then another location for the pad put is us way behind in loading the truck and getting on the road.Trisha M.