Customer Reviews for VHA Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of VHA Inc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

John M. on

Rating:

Customer did not leave a comment.

MARK R. on

Rating:

I arrived at the location approximately around 3 pm a day early, parked the truck where I thought was out of the way by the other rental trucks and went inside. I told the lady inside that I needed to turn in a rental truck. She took the key and I think she said ( not very good English) come back in an hour, the guy who takes care of it wasn’t there. I reluctantly left ( dumb on my part ) and returned later but not before video taping the truck and it’s condition. I washed the whole front of the truck, wiped the inside down and swept out the back. When I returned, the guy was there and said he didn’t have time to give me my receipt to comeback the next day. He also told me that I parked the truck in the way and that he had to move it. He parked it next to a busy highway. I told him I either wanted my receipt or the keys back. I had 18 rented blankets in the back and didn’t want to be responsible for them parked in an unlocked truck by a busy road. He very rudely went to the truck and looked at the fuel gauge I guess but that was it. He didn’t even walk around the truck to see if there was any damage. He walked back in, printed off a receipt and said here. He didn’t sign it or ask me to sign it. Very poor business. Will not rent from or return to them again.

Shon N. on

Rating:

Customer did not leave a comment.

Alice H. on

Rating:

Had problems checking into this location.Had to call customer service and they got me checked in.

Vickie S. on

Rating:

Very rude

Matthew D. on

Rating:

Easy to work with. Smooth transaction.

Herman A B. on

Rating:

Customer did not leave a comment.

Larry M. on

Rating:

Good job

Jerald G. on

Rating:

Didn't even come & check out anything.Ask for a receipt & he said no it's ok. Couldn't speak good English.

Steven K. on

Rating:

Customer did not leave a comment.

Bruce B. on

Rating:

Customer did not leave a comment.

Robin G. on

Rating:

Customer did not leave a comment.

josha B. on

Rating:

Service was great and I see no area that needed improvement.

Tony S. on

Rating:

After returning truck via online. Uhaul representative hardly spoke English. And had really no idea why I was there. PS parking was slim to none for the U-Haul truck that I had borrowed

Gregory P. on

Rating:

Drop off location was friendly, however slow and required I offload the trailer, did not even look it over to make sure I cleaned it out. (Do not worry, I did.)

james C. on

Rating:

Customer did not leave a comment.

John W. on

Rating:

Customer did not leave a comment.

Eric S. on

Rating:

Customer did not leave a comment.

Rajesh D. on

Rating:

Very helpful lady at the Shell gas station

Andrew S. on

Rating:

Customer did not leave a comment.

Jerry J. on

Rating:

Customer did not leave a comment.

alan F. on

Rating:

This is more of what people expect when dealing with UHAUL, Professional, Courteous, and Considerate

Jeffrey H. on

Rating:

Customer did not leave a comment.

Melinda L. on

Rating:

Customer did not leave a comment.

tamara J. on

Rating:

Customer did not leave a comment.

timothy S. on

Rating:

Customer did not leave a comment.

Allen T. on

Rating:

They didn’t know what to do when we turned in

Tracy P. on

Rating:

Customer did not leave a comment.