Rented the trailer for 4 hours returned the trailer and then got charged for 2 days and still have not received a refund for the day i didn’t even have the trailer. And manager at the southern inn doesn’t seem to understand the frustration.
THOMAS M
Southern Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Manchester, TN 37355
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Hassle free renting
RONALD CImprove on your customer service. I had to locate the truck myself in your parking lot. No one assisted me with bringing the dolly and the blankets out to the truck. The blankets were dirty. The truck was so dirty that it took me 40 minutes to clean it before I used it. I had to sweep out the back. The cab had leftover food in it. Cigarette ashes all over the place. Dried up, sticky soda in the cupholders. Mud on the floor mats. Which I had to clean before I could even use the truck. I was told that it had a half a tank of gas. But when I filled it up, it was clear that it was much less than a half a tank. Overall, I am very dissatisfied.
C MWorker was not trained on how to rent uhaul. Took a while to get it done. Representative was polite . Just not trained.
LORETTA HScary people hanging around location. The clerk was helpful though.
PATRICIA K