Customer Reviews for VRS

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of VRS

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Christopher C.
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I arrived at the confirmed site per my reservation, prepaid, COVID cleared, and checked in. Upon arriving, the owner told me I wasn't in his system and my trailer was 30 minutes away at a facility that had ONE guy who had let all his help go and didn't know how to work your software. Painful. that was the 12th at 1PM- you sent me a text at almost 6PM (5 hours after I'd picked it up) telling me of the new location. ??? Horrible experience.

JONATHAN J.
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Customer did not leave a comment.

TIM C.
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Customer did not leave a comment.

RaTez J.
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Well when i picked up the truck is it was all the way on E. I paid in total $103 for the small truck. Was told as long as i don't go over the 100 miles that i was charged for it should be only $80..that was a lie..not to mention the i put $15 bucks in the tank and it still had more gas in it than when i originally pick it up...also the cab of the truck was pretty filthy.

Nouman M.
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Customer did not leave a comment.

Phillip H.
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Customer did not leave a comment.

Kyle S.
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Customer did not leave a comment.

MARGARET E.
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Above comments. Otherwise- Uhaul had always treated me very fairly and I will continue to use them. They could put better effort in cleaning the vehicle before you drive away and maintain it better

Caleb W.
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Very cramped parking lot in a sketchy area of town. The key box was not easy to find.

Kimberly G.
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Customer did not leave a comment.

Jason R.
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The reservation process was a total bad experience. My pickup location was changed 5 times in a span of a day which had me going 50 RT out of my way and delayed my move departure time.

No reviews have been submitted for this location.

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