Great service so not any improvements I can see.KIMBERLY C.
Moving Truck Rental in Helena, AL at Helena Hardware
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Helena, AL 35080
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Thanks so much! Daniel made the whole process super easy and was a great help! Highly recommend!JESSICA V.
Clean the cab. The cab was covered with yellow pollen.LINDA B.
Easy to drop off Nice on the phone And accommodatingCharlotte H.
I was not informed about a after hours service fee for simply dropping off a trailer. The fee is higher than the rental price.MICHAEL ANTONIOU O.
Do what you say you will.Robert M.
Check the fucking tired before renting out the trailers. My tire had tread missing from it all the way to the belt that was hidden because it was on the bottom when I checked the trailer. I noticed this during my trip and stopped at a uhaul hub hoping to get it replaced or at least swap it for another trailer and they wouldn't do it. With it being a uhaul hub they had plenty of trailers. I tried putting in a road side assistance request and it never went through. Horrible service from uhaul.Payton A.
Easy access for a truck and trailer and very well marked where the trailer should go.Brandon Y.
All was well!!!Charles W.
Very friendly & helpful staffBenjamin J.
Excellent. Loved the customer service I received. I will recommend to everyone.alison C.
Excellent helpers getting everything hooked up. UHaul changed the pickup location without really telling me. The original email was for the location I picked then a text showed a different location with no explanation. The Helena location was great though.Joseph M.
Perfect transactionBrian M.
best customer service I have had in a very long time. I rarely write a review but this was exceptional. very safe return and didn't even have to wait or get out of my vehicle Truly contactless return. Is there a way to get a contactless pickup in these unusual times?David C.
The car dolly came unhitched whenever we started to load the car. The employee must make sure the hitch is properly on the ball and tight. We were fortunate that nothing was damaged. Nice people.Tommy C.
They were considerate and help attach the trailer safely. Reviewed all the requirements for use and safety very clearly and professionally. Will use again.Daniel G.
Part of electrical wiring was missing and had to be replacedJeffrey D.
While the personnel were friendly, I have a grievance with U-Haul's system. I was promised a 17 foot truck for a Friday. On Thursday I received confirmation that the truck would be there. On Friday I called to double check, and I was told that the truck would not be there. I then had to drive 30 minutes out of my way to get a new truck, and then I was charged for going over the estimated miles. I'm disappointed in U-Haul's system. What if there hadn't been another truck within a feasible distance?Samuel B.
excellent experience..will be a returning customerMichael B.
A representative came outside and assisted us. I told him that the dolly was not inside the truck and I told him that I reported it before we began to load the truck. Of course someone at U-Haul did not make proper notation of this. He called and got it taken care of.norma N.
The electronic sign in took longer than I expected.James K.
Very nice people to work with.Tyrone H.
My original reservation was for a different pickup location and a smaller truck. I was not informed of the change in pickup location and had to call to find out where to go. The pickup location was new and the paperwork process was very slow as the person was new to it. However, the person was nice and did his best to get me going. Drop off in Memphis was smooth.Donald S.
Excellent customer service.Edwin S.