Have someone available to help during normal business hours.Amy G.
Customer Reviews for Wagner Truck And Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
See comments in email sent. Also, feel free to call me at: 402-650-1771. Many concerns with this pick up location. U-Haul needs to go there and pose as a customer renting a truck to better see the situation.BEN S.
Customer did not leave a comment.SHELLEY H.
Real prosBoyd Allen K.
Your app did not allow me to return the truck the day before it was due. I was charged two extra days because your app failed its basic functions. I returned the truck early, clean, with more fuel than required. I am angry about this and dis-recommend U-Haul.Michael L.
Customer did not leave a comment.Ray K.
UHaul 800# would not confirm my rental before 48 hrs in advance even though I reserved a truck 10 days in advance.the hold time to talkvto a UHaul 800#" agent was almost one hour! Made it VERY difficult to confirm and plan my reservation. The local dealer had to step in twice to hold the truck for me even though I gave my credit card 10 daya in advance!Joel G.
Professional !Boyd Allen K.
No one was at the drop off location.VALERIE H.
Guy at the store was clearly high and not on top of things.BENJAMIN T.
Needs an update to the scheduling system.craig H.
Customer did not leave a comment.Darell A.
Customer did not leave a comment.Timothy H.