They were courteous and friendly. Checked equipment with me, and explained trailer operation, etc. The only thing, I forgot to get the pads I had ordered, and I called them later, they said they did not have the pads available, and to get a credit, I need to contact U-Haul.LOWRY H.
Customer Reviews for W&W Collision Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DANIEL C.
Customer did not leave a comment.Tina F.
Have your freakin app work! My daughter was picking this up, she found the location w no problem but the app didn't ID HER as being at the correct place and she was on hold for 45 minutes trying to get help Meanwhile I got on the online chat to ask for help and was told by some moron that they could not give me info bc it wasn't my account and that she should call the 800#Samantha G.
Customer did not leave a comment.ANN K.
My overall experience with UHAL was very frustrating. When I arrived to pick up my rental locally(approx. 2 miles from my house) The truck I had reserved was not available. After 30 minutes of confusion, I was told I would have to pick up at a different location 15 miles away. Also, the 10' truck was not available and I had to take a 15' one. No instructions given as how to return truck if business at drop off was closed.GLENDA K.
No problems with drop off. He checked vehicle thoroughly and was very pleasant to deal with. Overall great experience.JAMES J.
Customer did not leave a comment.David T.
All of these areas were very helpful. The problems I encountered with reservation of your truck were terrible. Enough that your will be my last call.Michael S.
Customer did not leave a comment.KENNETH M.
It was a very simple drop off. Staff was very pleasant.HAROLD B.