Customer Reviews for West Boca Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of West Boca Self Storage

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JEFF R. on

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Rented several times with the same location personal very friendly professional Tom and Mike always very helpful

MATTHEW W. on

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My experience was only made better by the exceptional service I was given at the desk and on the phone. I even had to extend my rental and was met with the easiest and most efficient exchange I have had in years. I am renting again within days and see it as a pleasure as well as a service. Thank you and I will make sure to keep this location as my only choice.

Darren F. on

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This location was great, especially the people working here today. What was not good was trying to secure this truck before this office opened up, as your online verification system is long and frustrating. Eventually I gave up, as the office was open at that point anyways this morning. Next time I will ask to rent a truck from UHaul during their normal business hours, so I don't have to deal with this again. I think they were trying to call my one contact that was requested from me. Why on earth is this necessary? I have rented cars/trucks plenty of times and never been asked this before.

CHRIS B. on

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All good

SHEILA M. on

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Customer did not leave a comment.

Darli D. on

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I was very kindle served by attendant. But when I came to stored my stuff there was somebody just in front of my room spraying cabinet doors with white color and my car is black.Not good at first.

MAGDA B. on

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ADRIAN M. on

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MIRIAN D. on

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Andres G. on

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Edilene S. on

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Alfred D. on

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Excellent Customer Service from Tom and john!

Daniel A R. on

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darli D. on

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I love it the mobile car pick up. Very good. I will do it again.

Scott C. on

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SAMUEL I. on

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You are doing great for now ! I liked your customer service . Good job

YULIETH A. on

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Mike is the best!

steve F. on

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Shannon S. on

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Great customer service! Pleasant staff

joao F. on

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ADLER M. on

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I did not even end up using this reservation. After waiting so long I found out that my one month free promo didn’t apply to this facility because they’re not considered an official uhaul store.

JANE M. on

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Mike was wonderful, helpful and knowledgeable. The entire experience was perfect! I will use that location again when I need to!! Thank you.

EDWARD R. on

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Great customer service

Bradley S. on

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The guys Mike and Tom were bery helpful and nice to set me up. I like unit also!

Thomas H. on

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Everything was good no suggestions for improvement.

Bradley C. on

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You have 2 very good ambassadors of the Uhaul Brand (Tom and Mike) and they should be acknowledged by your management team.

jacqueline B. on

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great service and attention

sabina N. on

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All went well.

ANDREA B. on

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Renovar reservación

EDWARD G. on

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Vehicle DC 3269T was my 15ft truck had no Air conditioning 90% of my use. It was near 100 degrees today. Not happy about this. I will not pay full price for the rental. Will be calling my card company to advise. I'm due some type of credit.

Gabriel M. on

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Road work going on practically in front of this location. Friendly service

Andres F. on

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STEVEN F. on

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Great Guys to rent from

edward W. on

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Very pleased with Tom, and Mike. Very professional and explained everything in detail; in the beginning , and when I returned the truck.

Steven I. on

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Mariana P. on

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Mike is awesome. 2nd time I rent at this location and both times he has been wonderful

POZSGAI I. on

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ELIZABETH F. on

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Nothing

Annette G. on

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Customer did not leave a comment.

Sarah W. on

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Very friendly and helpful folks

cheryl H. on

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It was a very good customer experience . Unit was correct size and the Managet was excellent and friendly ,

barbara o. on

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The 2 gentlemen that worked in the office were very professional and pleasant to do business with!! They guided me all the way from picking out size unit I needed to entering and leaving the facility

LAURA Z. on

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Clean and neat to my home

Mayda S. on

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Great customer service and location. Except it doesn't accept the one month free through Uhaul rental and when I contacted Uhaul, they cannot locate the facility in their listing.

CARMEN A. on

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I had to leave you , because a gentleman ..if I can call him that was disrespectful towards me. He yelled at me and told me to GET OUT Because I didn't speak English well & he couldn't understand me

CARLOS C. on

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Very helpful.

EDUARDO P. on

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Excellent