My only problem is the charge for 11 days during the time that I have covid-19 which I thought they was according to representative on the phone well in Topeka said oh just call and let us know when you're on your way or when arriving now there. So I understood it that I would be paying for the first two days February 19th through the 21st and then 1 day/night of travel with car dolly and it was just March 2 to 3 2021. So if you think of the honor the agreement or understanding on the phone they should say that on the phone and in-person not one thing on the phone then not let the people at the store know the discussion good night saying I owe $670.70. And this is pretty much all I have a complaint about service on the phone in the stores this time I use a lot and have used since 2014 for storage and truck so the store itself pretty good and the people are nice and they've been working with me on payments for the storages when behind or I just missed a few.
Trailer Rental & Towing in Wichita, KS at U-Haul Moving & Storage of Towne East
Moving to or from Wichita, KS? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Wichita, KS 67218 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Wichita, KS
Cargo trailers in Wichita, KS are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Towne East!
Utility trailers are perfect for towing large or oversize cargo in Wichita, KS 67218. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Towne East provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Wichita, KS and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Wichita, KS online today!
Trailer and Towing Supplies
General manager was totally rude cussed me and aslo one of his employees. Was late taking a trailer back so i called to let them know and before i got to speak to let them know i got cussed out by empliyee forst then general manager. Went inside store and general manager contuined to have a attitude and would nit listen. Ive used this places many if times and nit once was treated this way until this happen. My recommend that bith employee and General manager should not be employed at uhaul.
Clean your truck s out make sure computer system is working
It was admitted that the truck we drove was in need of maintenance. The rolling door was extremely hard to open and close. I strained my shoulder today trying to close it. The speedometer did not work properly and they said that they knew the truck needed maintenance. Not a great experience with the guy who rented it out to us this morning either!
Need to check batteries and replace regularly before they have problems. It was frustrating to know that our battery needed replaced and it hadn't been done until it died.
Continue as is. Service was excellent. I will continue using UHAUL for all my moving needs.
Fastest U-Haul experience yet. The employees were very efficient. On the supply and return.
Terrible service!!! I paid for a tow dolly and paid additional for them to attach my car to it, and they didn't.. we didn't realize it until we stopped 5 hours away on a different town. We could have had an accident.
Everything was great and smooth only improvement that I think could be made is maybe like periodic mechanical inspections. The truck did everything I needed it to do but had bad u joints or something clanging underneath
Very well prepared, well staffed, efficient and friendly.
Sanitize the vehicles although we did that ourselves . Back needed to be swept out but other than that great cx service for the most part
The people was very nice and knowledgeable.
Just a small lot to drop vehicles off.
Double check the tire pressures. I had to stop and fill up trailer tire. It was at 12# vs needed amount of 50+#
I am giving you a yes because of convenience of the location but the truck was dirty the instructions were not well explained I had a 7 AM arrival time and you guys open up at 7 AM but you guys did not open up at 7 AM it was more like 715 and then after I finally get done checking in I get told that it Hass to be back by 7 AM the next day I feel someone should've walked around the truck with me so I could inspect the truck with them and be on the same page they just pulled it around and said it was ready breaking was very bad in the truck to get up and go was very bad I've been track meaning it had no real power and seemed worn out good thing I wasn't driving it far
Please shovel the sidewalk better from snow and ice.
Very nice people. Full service. Staff waisted no time helping. Amazing.
Provide parking for day rental customers. I had to park on a residential street a block away from rental store.
Corporate would not compensate for our delay due to Covid (10 extra days)
Before I got out of the truck, I checked the miles meter and it showed 89781. It was 89740 when I got it which was 41 miles total. The guy who inspected my truck said the total was 51 miles. I told him it was just 41 miles and asked him to check the meter again. He told me he was busy and doesn't has time to check. Then he walked away. I was really unhappy how the way he treated me.
All went real well Rental price on 15' truck was great definitely will come back
They not only gave me the crappiest truck, it was filthy dirty on the inside and the dashboard/council was sticky and dirty. Then you had the nerve to charge me $20.00 more because I didn't sign in online after I brought truck!!! No one told me I had to do this!!! Even though you sent me an email thanking me for bringing the truck back!!!
I rented a storage unit from them and could not get my card to work and they helped me and rest it for me and walked outside with me to make sure it worked and even opened the door. Everyone was really nice
Owner was rude
The following is in regard to the U-Haul company elsewhere and in general, as the employees at Towne East had no idea I was coming, because nobody had bothered to let them know. U-Haul let their employees at Towne East down as much as me, which speaks volumes about the culture of this company Please make some effort to Inform customers of their pick-up locations. A call was apparently made to me in advance to that effect, but no message was left so I had no way of knowing it had occurred; no voicemail, no email, no nothing. When I initiated advance confirmation- still unaware of the prior half-hearted attempt- there was absolutely no indication that I had been transferred on the telephone line to a different location than I dialed, nor that my preferred pick-up location had been changed. Visiting from another state and absent GPS, this proved to be more of a challenge than I had prepared for in advance, or thought that I had paid for. Interestingly, even the new location, the one I had unknowingly been punted to, had also had to send me elsewhere- Towne East- but that was a matter of resources and logistics, so at least there is some rational and pre-warned explanation, indeed, it renders the previous failure of your company a moot point, as I would have been sent packing regardless. I will never, ever, use U-Haul services or products due to the irresponsible and disinterested nature of your so-called "reservation" system, failure that it is.