Customer Reviews for West Branch Ace Hardware
(U-Haul Neighborhood Dealer)

33 reviews

2106 M 76   West Branch, MI 48661

(989) 726-4081

Office Hours

  • Mon-Thur: 8:30 am–6 pm
  • Fri-Sat: 8:30 am–7 pm
  • Sun: 9:30 am–5 pm

Services at this Location:

Contact Us

(989) 726-4081

2106 M 76
West Branch, MI 48661

Services at this Location:

Office Hours

  • Mon-Thur: 8:30 am–6 pm
  • Fri-Sat: 8:30 am–7 pm
  • Sun: 9:30 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The reservation was made online, but the pickup location did not receive the truck details. Customer service had to be contacted to correct the issue.

Christina M 
Rating:
5.0

Customer did not leave a comment.

ellen s 
Rating:
5.0

Customer did not leave a comment.

Linda B 
Rating:
5.0

Customer did not leave a comment.

David C 
Rating:
5.0

Outstanding service, friendly personnel, very affordable rate. If I’m ever in need of another rental. This location will be my “go to” location. I Couldn’t be happier !

DENNIS J 
Rating:
5.0

Smooth transaction.

Debra K 
Rating:
2.0

I was supposed to get 25 back for returning it same way I got it and never did they sent 4 dollars back

Thomas C 
Rating:
5.0

Customer did not leave a comment.

BRIAN T 
Rating:
5.0

When I picked up truck the windshield was covered in ice, no ice scraper in truck and never was offered one.

donald r 
Rating:
5.0

Customer did not leave a comment.

Terry P 
Rating:
5.0

Customer did not leave a comment.

Mark E 
Rating:
3.0

The truck was all beat up It sputtered when I drove it and intermittently would drive shaky and the brakes did not work really good I was asked to take a bigger truck that was one way instead of taking a small truck It was a big mistake and was the crappiest truck I ever rented I will consider donating all my stuff instead of moving it next time

Rita G 
Rating:
5.0

Fast and friendly service !! Would reccomend

Todd T 
Rating:
5.0

Customer did not leave a comment.

deborah r 
Rating:
4.0

Customer did not leave a comment.

david j 
Rating:
5.0

Nothing! Excellent service

LAURIE E 
Rating:
4.0

Customer did not leave a comment.

Jacqueline M 
Rating:
3.0

The uhaul came from Arizona with toilet paper...what do u think...

Jean H 
Rating:
5.0

Customer did not leave a comment.

Richard H 
Rating:
5.0

Customer did not leave a comment.

Scott L 
Rating:
5.0

Keep up the great work

Tracy E 
Rating:
5.0

Excellent customer service!!

tracy h 
Rating:
5.0

Customer did not leave a comment.

Gary C 
Rating:
5.0

Would first check other area sites to learn which site is less expensive.

Gerard H 
Rating:
5.0

The people are really nice and helpful.

cathy d 
Rating:
4.0

Customer did not leave a comment.

Edward C 
Rating:
5.0

The guy who helped us with the service was awesome. Definitely recommended for uhaul services.

leashia b 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C 
Rating:
5.0

Customer did not leave a comment.

Kenny B 
Rating:
5.0

Customer did not leave a comment.

LYLE B 
Rating:
5.0

Customer did not leave a comment.

Melissa H 
Rating:
5.0

Customer did not leave a comment.

Becky D 
Rating:
5.0

Customer did not leave a comment.

Gene M 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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