People didnt want to take our hauler... very poor communication between Uhaul and its satellite vendors. This is all Uhaul managements fault. Policy and procedure failure.LESLIE B.
Customer Reviews for West Coast Exhaust & Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and helpful.AUTUMN LYNN P.
Great service! The truck failed about 30 miles into the move and cost 7 hours sitting and waiting for a tow. I called West Coast and they referred me to Roadside Service. The manager at West Coast gave me his cell number and stayed in touch with me even after we finished our move to make sure all was well. West Coast had nothing to do with the truck failing and we are very happy for U-HAUL customer service and how they handled our misfortune. Way to step up and handle the situation. Very professional. We appreciate that U-HAUL put us up in a motel because of what happened. We appreciate that U-HAUL comped us for moving our possessions between trucks. Even though with what happened, because things do happen, I would not hesitate to use U-HAUL for another move.David W.
This man at the drop off was verry honest. They called me during moving wanting to take money. For an extra day this man told me at drop off he does that when i return the van that guy was scaming me. I called portland and told them there better not be any double dipping for money they said there would notJULIA ANN B.
Armando was awesome to us, very professional we highly recommend this location. He worked with us on timing and we will be using thus location in the future.DANIELLE M.
Customer did not leave a comment.David G.
The place is kind of a dump, but the people were friendly and very helpful. I WILL BE BACK.Richard W.
Make sure it's clear if it's self checkin or not and that the location is open at the time I'd check in.Timothy S.
Very helpful and friendly. Made me want to come back for other businessamy P.
Customer did not leave a comment.William K.
Customer did not leave a comment.DANIEL ABBAS ZAN D.
Clean up the location.Brooks B.
Very helpful people here, enjoyed there time.GARY RAY D.
right equipment lowest cost. staff was very helpfullKRISTOPHER ROBER B.
Armando was extremely efficient and helpful!Jonathan O.
Customer did not leave a comment.Todd Z.
Customer did not leave a comment.KELLY JAMES S.
Customer did not leave a comment.George L.
Armando is very friendly. Great customer serviceCHERI LYNN G.
Everything was great. The gentlemen were polite.I couldn't get my wheelchair in their office and one of the gentlemen wanted to lift my chair into the office. I didn't need to go in the office. The gentleman said they would have a ramp built for next time. Very accommodating.ZAKRY L.
Customer did not leave a comment.HARRAVEE L.
Super easy. App wouldnt work. He was a cool guy and really helpful.Leslie G.
Customer did not leave a comment.Thomas M.
The rates that Uhaul has are way out of line. I am a disabled veteran and I thought there was a discount. Not that I expect it but appreciate it if applicable. This will be the last time I use your company. And the gasoline issue is just wrong.randy S.
Very friendly great customer service!Cassie J.
Customer did not leave a comment.Patty W.
Extremely friendly and helpful. I was very impressed.DAVID S.
you guys hide a sneaky check box that is the anti-guarantee for a trailer at the locations the website claims are in stock...steven B.
Customer did not leave a comment.Brianne B.
Customer did not leave a comment.Bryan S.
The location was under construction and a mess. The Uhaul guy was excellent. He got the truck ready, put the blankets in, etc. Better signage to help find the location would help.PATRICK R.
The owner was extremely helpful. I would definitely recommend this locationðŸ˜ŠCraig H.
I was unable to get the trailer size I had reserved In this location but the trailer I got worked for us.Ross T.
They were very courteous, efficient and understanding. We worked together to make sure everything was correct. Thank you very much!Kau'i W.
Customer did not leave a comment.Randy D.
Customer did not leave a comment.Tim F.
Customer did not leave a comment.WILLIAM M.
Customer did not leave a comment.Christopher H.
Super friendly staff wonderful to work withChristopher H.
Customer did not leave a comment.OLEN G.
Customer did not leave a comment.john M.
You did not have the size of trailer I wanted. Had to settle for a lot smaller trailer.OREN W.
Easy location to drop off but location is not maintained and several questionable people hanging around property.Yvonne B.
Clue them in in advance to the online form requirements at the time of afterhours drop off.Matt E.
Customer did not leave a comment.Christopher M.
very trashy run down placedarin J.
Customer did not leave a comment.Melissa D.
Customer did not leave a comment.DAVIDA S.
They are now my go-to location for renting.Shaun D.
Better quality lights on trailers that are reliable. Jiggling the wire and calling it good didn't make us feel safe that the lights were working properly the whole trip.Cynthia H.
Customer did not leave a comment.Edwin N.
Easy pick up and drop off, great price, nice clean truck, and a very nice and friendly service person.Christian S.
Customer did not leave a comment.charlie J.
Customer did not leave a comment.Bob W.
Customer did not leave a comment.krista H.
The owner/representative at this location, Armando Macias, went all out to accommodate my rental. He even waited until 9pm for me to show up once he discovered the U-haul computer system had failed to process my order!!! This man deserves a medal for providing 5-Star Service.KENI C.
Very helpful.Jay B.
Customer did not leave a comment.janet F.
Customer did not leave a comment.Sheri C.
Customer did not leave a comment.steve K.
was good had help moving tooWest E.
Customer did not leave a comment.Kimberlie M.
Customer did not leave a comment.Colin F.
Customer did not leave a comment.Jim C.
Customer did not leave a comment.Scott B.
Customer did not leave a comment.George P.
Quick, easy, andright!Marjorie W.
I can't think of anything. Melissa was fantastic! Everyone there was friendly and helpful and went out of their way for us. I give this place and the people there my highest recommendation.Sandra L.
Nothing really.Dennis E.
Customer did not leave a comment.Troy R.
Customer did not leave a comment.Chuck E.
Customer did not leave a comment.Debra S.