Customer Reviews for West Side Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of West Side Rentals

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Ricky A.
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Customer did not leave a comment.

kelvin R.
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The only negative comment I have is that we spent an hour trying to get the key from the lock box. Fortunately, one of the employees at this location just happened to come by and help us after trying for over an hour. We were given the wrong lock box code.

EDDIE A.
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Customer did not leave a comment.

DOUGLAS L.
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They handled everything, paperwork to unhooking.

Lawrance R.
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Nothing

Sharon H.
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Customer did not leave a comment.

Sharon H.
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Customer did not leave a comment.

Richard F.
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Customer did not leave a comment.

joe F.
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Super helpful with each rental return.

mike F.
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Everything was excelent

Rohan A.
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Customer did not leave a comment.

Khortney W.
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Michael C.
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great friendly people

Jessica P.
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Customer did not leave a comment.

rob W.
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Eric D.
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Uhaul not at fault: this just is not a good side of town on Paris, TN.

Charlene S.
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Excellent customer service

Bonnie S.
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Nothing! All was perfect!

Charamye O.
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Everything went well except for brake fluid spraying all over my truck. There was a line loose or something, but the trip was secured without incident otherwise. The people were great, the process quick and thorough, so I would not recommend anything at this time.

ceclia S.
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Customer did not leave a comment.

Chance C.
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Michael G.
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Lance W.
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This is my go to place. They always go above and beyond for me.

jm V.
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All went well. Truck ran and operated great! Thank you 🙏

Lydia E.
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Customer did not leave a comment.

Richard F.
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Wonderful customer service

MaryLauren A.
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Customer did not leave a comment.

Kevin B.
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Personnel at Westside Rentals were awesome

dale Y.
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Customer did not leave a comment.

greg B.
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Customer did not leave a comment.

Kevin B.
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Nothing

Evelyn M.
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Customer did not leave a comment.

david S.
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ON PROBLEMS OF ANY KIND , EVERY THING PERFORMED PERFECTLY !!????

toni N.
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Customer did not leave a comment.

DAVID R.
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No problems ?

John B.
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Customer did not leave a comment.

LINDA D.
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Christie at your Paris office was friendly, kind, and knowledgeable. She made my experience stress free.

JANICE H.
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Customer did not leave a comment.

jim D.
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It had a broken bolt on fender but was still operable, and they tried to fix, but again was road worthy.

JAMES P.
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Customer did not leave a comment.

Jennifer I.
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Randall M.
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Candice A.
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Scott C.
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Everything went great.

Guillermo O.
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Customer did not leave a comment.

Una W.
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Nothing. Perfect

Una W.
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Nothing! Great experience!

RICHARD G.
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Customer did not leave a comment.

Amber G.
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Customer did not leave a comment.

Randall M.
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Customer did not leave a comment.

Eleantay M.
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Everything was great staff was amazing helpful and friendly I love everything about it really great people keep up the amazing work??

Ellen R.
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Independently operated, not a U-Haul site. Will basically lose my earned free storage months because of this and the fact that the nearest U-Haul storage facility is 50-ish miles from my new home town. Otherwise, staff is great. Knowledgeable, efficient, and openly cordial and friendly.

ted C.
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All was great. Very friendly.

Mike W.
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Bonnie was very helpful and professional.

Lisa T.
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These folks are simply superb! Friendly, great customer service, even came in after hours on Saturday when I came in late from Florida. I can't recommend this location highly enough.

Lisa T.
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Customer did not leave a comment.

gene L.
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Customer did not leave a comment.

Regina H.
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I think it is super annoying that I was charged another $2.00 for going 5 miles over the allowance. I spent alot of money on the UHaul and put in more gas than needed.

Norman P.
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Customer did not leave a comment.

Tom C.
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Customer did not leave a comment.

annette C.
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We reserved a 10x20truck which also qualified us for a free storage space of the same size - climate controlled . When we got to storage unit - they Told us that they did not have a storage space that size bc the mgr had cancelled the order bc the truck size had changed. What they did not know was that the mgr had changed and cancelled the order, not us. They are the ones that did not have the right size truck not us. Please call me to discuss. Annette 281 814 6729

RK S.
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Pickup location is great. Uhaul customer service is really disappointing. They told me uhaul does not guarantee equipment type or pickup time. They agree to have something for on the day requested. Called tri-state and they said they had the equipment request on site and was available for pickup at my requested time. Traffic and customer service said it was not available until 4:00 in the afternoon. Call Penske, people are more helpful than Uhaul.

Don B.
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Customer did not leave a comment.

leon M.
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Customer did not leave a comment.

CAROLYN M.
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This location is perfect. Bonnie who I always deal with is awesome. I would only say they should have climatized units as well as outside storage units.

Laurie M.
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Customer did not leave a comment.

sachin P.
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Ruby J.
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Customer service was excellent. Equipment was wonderful.

Gerald L.
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Bonnie was great as always!

scott V.
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Customer did not leave a comment.

Samuel F.
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Customer did not leave a comment.

greg W.
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CECIL H.
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Customer did not leave a comment.

gerlad L.
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Great Service! Bonnie was very helpful and just plain NICE to work with. Would use Westside again!!

Jamed D.
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Always very helpful.

nancy H.
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Customer did not leave a comment.

MOLLIE M.
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Customer did not leave a comment.

Buckley B.
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Just keep up the good personal The U Haul on 1206 wood st. in paris Tn 38242 were really great

sheryl H.
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I wouldn't change anything at all..They was so nice to us and made it as smooth experience for the first time renting a U-Haul.Mrs,Bonnie was wonderful!

john W.
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Need someone who can hook up equipment for you, had to hook up by myself then drive over to office where she then inspected the dolly and took pictures of the way I hook it up to my vehicle. Seems to me this puts all the liability on me not u-haul.

cherly D.
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Awesome drop off point!

randy T.
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Great service.

randy T.
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Great service.

Mary G.
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Customer did not leave a comment.

Jasmine A.
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Customer did not leave a comment.

JEFF C.
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Customer did not leave a comment.

Patricia B.
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Customer did not leave a comment.

Daisy B.
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Customer did not leave a comment.

Ford B.
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Customer did not leave a comment.

glenda W.
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the women working there name was Bonnie very rude my Husband explained the problems we had when we picked it up she was so rude charged us a fee without even checking with pick up service center then when I called her back on monday to explain again she told be a out right lie . told me to call memphis service is awful will never do business with uhaul again

TOSHIBA T.
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Customer did not leave a comment.

Christopher P.
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Customer did not leave a comment.

caleb H.
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Customer did not leave a comment.

Amanda W.
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Kristy at Paris,TN was incredible!!! Super helpful and friendly. Went above and beyond for me in a pinch.

Joe P.
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Friendly and efficient

norman P.
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Customer did not leave a comment.

Regina I.
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Customer did not leave a comment.

luke G.
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????

arthur S.
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The truck wuldent start.

Sue S.
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When I walked in there were two people behind the counter. One was on the phone, the other appeared to be doing nothing. So I approach the latter. He directed me to the former, who then proceeded with the phone call, which at times seemed personal. I did not appreciate this.

No reviews have been submitted for this location.

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