Customer Reviews for Whynots Services Ltd
(U-Haul Neighborhood Dealer)

87 reviews

4896 White Point Rd   Liverpool, NS B0T1K0

(902) 354-4234

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/23/2022: Closed

Services at this Location:

Contact Us

(902) 354-4234

4896 White Point Rd
Liverpool, NS B0T1K0

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/23/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

WAYNE P. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Friendly, helpful staff. Good price.

PortJoliGeneralS R. 
Rating:
5.0

No suggestions

Bob P. 
Rating:
5.0

Customer did not leave a comment.

DEBRA ROSE R. 
Rating:
1.0

The entire parking lot was plowed free of snow except this one vehicle. There was 15 feet of snow a foot deep that was blocking it in while other vans were completely clear. I had no alternative but to take this vehicle as it was an after hours pick up.

Georg J. 
Rating:
2.0

Lock box was hard to find and there was not clear parking to leave a car.

Brandon R. 
Rating:
4.0

Customer did not leave a comment.

MARTIN JOHN G. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

BRYAN CHRISTOPHE P. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
3.0

let the location do the paper work not on the 888 number who have no idea how far someone has to travel to pick up rental .Then soak you for mileage just to get your rental ! the lady at this location was very helpful nice to deal with a local

tommie V. 
Rating:
5.0

Customer did not leave a comment.

DAVID R T. 
Rating:
5.0

Sheila was exceptional, friendly and helpful.

Christopher B. 
Rating:
4.0

Overall experience was good but ... we rented a u haul trailer ... And without a jack on the trailer or one provided , was very difficult to lift the trailer to put on and off the hitch . Recommend for a jack to be provided and also that the hitch be elivated off the ground on a stand or block . .. This is certainly a safety issue , back injuries are not fun ! Thanks, hope this is helpful !

Diana K. 
Rating:
4.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Excellent location. Easy and quick. Always great service by Sheila. 10 out of 10!

Glenn K. 
Rating:
5.0

Customer did not leave a comment.

Alain R C. 
Rating:
5.0

Great people to deal with.!

Arthur M. 
Rating:
5.0

Customer did not leave a comment.

Peter G. 
Rating:
5.0

Great service. No problems at all .

Holly G. 
Rating:
4.0

Customer did not leave a comment.

BOB C. 
Rating:
5.0

Customer did not leave a comment.

justin P. 
Rating:
5.0

Everything was fine from my perspective.

Kirk G. 
Rating:
5.0

Service was excellent and very accommodating!

Jack F. 
Rating:
3.0

It would have been appreciated if the additional equipment was allready inside the truck and ready to go. When asked to select a time to pick up the truck (the day prior to the move) I was unaware that this affected the return time for the next day, end result was an additional $55 charge.

alan C. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

Jack F. 
Rating:
5.0

No issues with my rental. Everything went well.

Terry S. 
Rating:
5.0

Customer did not leave a comment.

Diane C. 
Rating:
5.0

Customer did not leave a comment.

Lee W. 
Rating:
5.0

Friendly and professional.

Glen B. 
Rating:
5.0

Quick and easy!

William L. 
Rating:
5.0

Customer did not leave a comment.

Jack F. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Friendly knowledgeable helpful service

Peter R. 
Rating:
5.0

Customer did not leave a comment.

FONCIE S. 
Rating:
5.0

They were very helpful and accomodating.

Wendy C. 
Rating:
5.0

The ppl i dealt with were the best ppl and went beyond for me

JOHN O. 
Rating:
5.0

Customer did not leave a comment.

Benker K. 
Rating:
5.0

Customer did not leave a comment.

jeff M. 
Rating:
4.0

I appreciated that this pick up location was a Gas/Service station, making refueling a snap. Mine was a weekend, on-line pickup so I didn't actually interact with anyone I could comment on from a service perspective, but the on-line process, although lengthy, was simple.

Sarah C. 
Rating:
5.0

Every thing was perfect. Great represesative for U- Haul

Derhyk W. 
Rating:
4.0

Customer did not leave a comment.

TERRY W. 
Rating:
5.0

I attended the location and made the reservation with a real person that was very helpful. They did not have the size of veh I needed but I got a larger one at the same price. They were not open on the Week-end but I was allowed to get the truck earlier which was a help for me so all went well.

Grant W. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

The only bright spot in the entire experence

Brenda H. 
Rating:
4.0

The price advertised was $29, I used the truck for a few hours - and ended up paying $138 plus $25 in gas.. I only used quarter of a tank of gas, so I didn't put many kilometers on at all! I did not receive a deposit back. I was very surprised that the bill was over $100 what I expected.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Holly O. 
Rating:
5.0

Customer did not leave a comment.

Diane C. 
Rating:
4.0

Customer did not leave a comment.

Shelley B. 
Rating:
5.0

Customer did not leave a comment.

Diane C. 
Rating:
3.0

They had no one on site that could do the “paperwork “ for the haul. Had to wait for the person to be called back to the service counter. They were not on site. Unnecessary wait , other then that friendly service.

Randall H. 
Rating:
5.0

Great service, thanks!

Alicia G. 
Rating:
3.0

Customer did not leave a comment.

Willo T. 
Rating:
4.0

Customer did not leave a comment.

susan L. 
Rating:
3.0

Customer did not leave a comment.

Grant W. 
Rating:
5.0

Shelia was fantastic to work with. Very accommodating.

J. Leo C. 
Rating:
3.0

Customer did not leave a comment.

Jody W. 
Rating:
4.0

The truck box still had debris in it especially the attic area.

Joe H. 
Rating:
4.0

Customer did not leave a comment.

tanya M. 
Rating:
4.0

Every person I spoke to gave me a different cost. The phone sales person quoted me one price which was not what was in the system when I went to pay for the rental. In addition to the price per day being different than I saw online she inputted 3 days into the system instead of the one day. When I met with the staff during pick up we identified that I actually only needed to rent for one day but the system wouldn't allow her to go down to one day, she was able to reduce the rental to two days as I originally requested. Very confusing and frustrating. The staff at the pick up location were excellent to deal with, the service rep did her best to rectify the errors made but the phone sales rep.

SANDRA G. 
Rating:
4.0

Customer did not leave a comment.

Karen U. 
Rating:
5.0

Customer did not leave a comment.

Andrea R. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

Ian C. 
Rating:
5.0

They are Very Helpful and I would highly recommend this location!!

CINDY D. 
Rating:
5.0

Customer did not leave a comment.

Borden W. 
Rating:
5.0

Customer did not leave a comment.

Gary K. 
Rating:
5.0

Customer did not leave a comment.

robert L. 
Rating:
4.0

Customer did not leave a comment.

Kim M. 
Rating:
5.0

Longer hours for returns.

Chris E. 
Rating:
5.0

great service, thanks Sheila!

Jane S. 
Rating:
3.0

Customer did not leave a comment.

Gary J. 
Rating:
5.0

Sheila, the U-Haul manager was super, most understanding , cooperative, accommodating and pleasant. I will definitely rent from her again and absolutely recommend her to all my friends needing a rental..

Sherman O. 
Rating:
5.0

Customer did not leave a comment.

Donna L. 
Rating:
3.0

Customer did not leave a comment.

Debbie H. 
Rating:
5.0

Customer did not leave a comment.

Peter J. 
Rating:
5.0

Very helpful in the midst of a lot of confusion from the Uhaul organization when it came to booking the Uhaul. The Uhaul company called me or emailed me 5 times with different information and pick up locations. Information was never recorded and I always had to start from scratch. I was given different locations and different information. This Uhaul pick up had a person who was great at dealing with a annoyed and frustrated customer.

MAX T. 
Rating:
5.0

U-Haul switched our vehicle at the last minute. The vehicle was far too big and used a lot more gas than we planned. All this with no compensation. Then we had to drive almost 2000 kilometres with no cruise control. Disgusting. If there are any problems it is the fault of U-Haul and not the people running this outlet. The staff member we dealt with was extremely pleasant and couldn't have been more helpful

DORIS T. 
Rating:
4.0

Customer did not leave a comment.

Alan J. 
Rating:
2.0

Gave 2 drop off locations in Bridgewater NS that have not dealt with U haul for many years.After phoning the 3rd time we were given the correct location.U Haul should keep their web sites up to date.

Glen T. 
Rating:
3.0

Customer did not leave a comment.

Darrell C. 
No reviews have been submitted for this location.

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