Customer Reviews for Wichita Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wichita Self Storage

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Harold S.
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Great service Quick and Easy. Everything you need to make Moving Easier! Free Storage Highly Recommend.

Elizabeth M.
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Caitlin A.
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The woman was very helpful and hooked up the trailer for us. The process was super quick and took about 15 minutes in total.

Regie S.
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James K.
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DAVID D.
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ISMAEL S.
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LUKE M.
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Lisa S.
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Vinna K.
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Wichita Self Storage was a great place to rent from and I am so lucky to have found it for the rental. They were very professional, clean, and friendly. I will be using their services again for all of my storage and moving needs. Excellent overall!

dave H.
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Michael D.
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A little more effort in cleaning the inside of the windshield.

Victoria K.
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Mark H.
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Brett H.
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TIMOTHY T.
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April N.
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ISRAEL B.
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GARY W.
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Very nice customer service!

Mia T.
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GABRIEL F.
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Ariel P.
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JOHN P.
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Alexis D.
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Pam T.
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Billie Jo R.
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Quick and easy!

SAMANTHA A.
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Horrible experience with u haul by reserving online. I will never do it again or recommend!!!

ANDREW L.
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Was charged for dolly and pads that I never asked for. Granted it was only $8 but I told them no equipment except for the truck.

Daniel A.
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Very well taken care of.....will rent from there again if I need to

Timothy B.
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Patrick M.
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Can't think of anything. Very easy to check out and check back in again.

Harold W.
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outstanding service

Troy M.
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Jhosue A.
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Glad I didn't listen to the bad reviews. Staff was super friendly, super fast. It's a truck rental pretty simple process. Recommended

Lyndsey R.
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Women in office are pleasant and make the entire exchange easy. Thanks

Tiffany E.
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Price is way to high. The stickers for damage came off. No one at the place to check the truck when you drop off. I was told one price on the phone making the reservation and it more than doubled when I picked the truck up.

Jessie W.
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The mobile pickup was a nightmare. I set up to have my truck at 9 and couldn't get it to work and waited on the phone until the location opened. An hour after my movers were scheduled to help load and unload cost me more than the mealy $25 credit I was issued for the hour delay. The first two reps refused to help even when I asked to just have my reservation sent to a location that was opened at 9 so I could prevent an hour delay

vickie M.
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Customer did not leave a comment.

Blake L.
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Brandi was excellent! We used uhual twice in one week. Both times she was fast, nice and very approachable. She got me in and out both times with no issue at all!

Jeffrey H.
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Uhaul is an abysmal company. Rhis is my second rental I've done and the second time I've been misinformed, given terrible and poorly maintained equipment, and mislead consistently by either rip off artists or poorly trained staff. The first time I rented it took TWO WEEKS for my held funds to com back to me (they say it's the bank not then but my bank assured me it's a common problem and not them). Only after bugging them constantly did I get my money back. This time the first lady at the uhaul dealer told me that to do a cash deposit it was 100 dollars up front then remaining balance at the drop off. The second lady said no that's wrong she needs retrained, how it actually works is you give us the full amount PLUS 100 dollars and when you get to your destination they give you back your deposit in cash. Well come to find out when you arrive they domt give you cash. They write you a check to send you. Well guess what. I'm moving and dont have a valid mailing address any more. So I'm out 100 bucks that we actually really needed. Also the truck ran terribly. Shifted terribly. Reved all the way to the red line every time you come to a stop. The power brakes and steering made AWFUL noises. No. Terrible experience. This is the LAST time I will use uhaul. They dont call it "U-Hellc for no reason.

Joseph R.
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Sam S.
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richard E.
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Bo R.
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ASHLEY K.
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The trailer was VERY dirty.

Tom P.
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This UHaul location in Wichita was exceptional, very friendly and helpful.

Galen W.
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nancy H.
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STEVE S.
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Sherrie M.
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Brandi and her weekend person are the nicest, customer service oriented people. They are great. I will continue to use their services.

Garrett W.
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helpful people!

Sherrie M.
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Patricia P.
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No reviews have been submitted for this location.

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