Customer Reviews for Willing RV
(U-Haul Neighborhood Dealer)

730 reviews

4175 Rte 130   Edgewater Park, NJ 08010

(609) 871-2088

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 10:30 am - 2:30 pm

Services at this Location:

Contact Us

(609) 871-2088

4175 Rte 130
Edgewater Park, NJ 08010

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 10:30 am - 2:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Martin G. 
Rating:
4.0

Stop overcharging for mileage.

JONATHAN R. 
Rating:
4.0

Customer did not leave a comment.

SAMUEL C. 
Rating:
5.0

Employee in the store was nice and helpful.

Katelyn L. 
Rating:
3.0

The guy gave me a old truck and told that was the rotation which the girl said he was supposed to get the other truck I would never go there again even if it's four miles from my home didn't care about the customer Anthony Coleman

Anthony C. 
Rating:
4.0

Customer did not leave a comment.

ROBERT H. 
Rating:
4.0

There were 5 staff behind the counter with no face coverings. All customers wore masks.

MARK P. 
Rating:
5.0

The team was great. Excellent experience.

WILLIE R. 
Rating:
3.0

Customer did not leave a comment.

Adrian I. 
Rating:
5.0

Customer did not leave a comment.

BRUNO V. 
Rating:
5.0

Excellent staff

JERALD W. 
Rating:
5.0

The four U Haul locations we dealt with were spectacular. Your corporate service center is horrible. We rented from a location 1/4 mile away. We were told to pick up 20 miles south. When we arrived he had one trailer. Corporate customer care sent us 40 miles North to get our truck and second trailer. The locations were very helpful. The U haul Corporate offices have no regard.

diane H. 
Rating:
5.0

Customer did not leave a comment.

Marc E. 
Rating:
2.0

Zero COVID precautions were followed. No masks, no distance. Do what you want with no customers around, but at least mask up when a client comes in. I have no confidence that cleanliness protocols were followed either.

Eric S. 
Rating:
5.0

Great Service

DYWANE B. 
Rating:
5.0

Customer did not leave a comment.

SANDRA I. 
Rating:
5.0

Customer did not leave a comment.

Khadine B. 
Rating:
5.0

Pickup of the motorcycle trailer I reserved went off went out a hitch. The associates working at the location were both professional and personable. I would use this location again.

George J. 
Rating:
5.0

Good people and they will give you help with trailer attachment if needed !!

JOSEPH V. 
Rating:
5.0

Did a late key drop after accident on turnpike delayed us but absolutely not your fault. I appreciate that I could drop the truck after hours and not have to keep it until the office opened

Kathryn S. 
Rating:
3.0

It was fine. Price was fair.

CAL G. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
5.0

Very friendly and helpful people

Danielle L. 
Rating:
3.0

Poor customer service

Phyllis B. 
Rating:
5.0

Customer did not leave a comment.

Sarah G. 
Rating:
3.0

People where Somewhat Friendly. Trucks was disgusting very dirty.

Chenele W. 
Rating:
3.0

We had our reservation switched around 3 times with very little notice... please have the trucks ready at the location it's supposed to originally be at. Very unhappy with having to drive 40 mins away to pick up a truck that was supposed to be 6 minutes away.

Maya I. 
Rating:
5.0

Customer did not leave a comment.

jeff L. 
Rating:
5.0

Customer did not leave a comment.

Devin R. 
Rating:
5.0

folks at willingboro RV were great! Process was painless and truck was exactly what i needed!

ROBERT M. 
Rating:
1.0

I was given a dangerous trailer. The wheel came off on the highway.

Richard W. 
Rating:
5.0

This 10' truck was perfect clean and drive exceptional well.

TODD N. 
Rating:
5.0

Customer did not leave a comment.

chaya S. 
Rating:
5.0

Very courteous and helpful staff! Great experience overall!

Chris B. 
Rating:
5.0

Customer did not leave a comment.

Lynne R. 
Rating:
5.0

Easy online reservation -fast pickup, easy online return process... No issues at all!

William T. 
Rating:
3.0

Customer did not leave a comment.

Linda J. 
Rating:
3.0

Fuck you U-Haul you're on some shady bullshit. Fuck you.

Ryan K. 
Rating:
5.0

Customer did not leave a comment.

Frank W. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

The service was great.The salesman was polite and helpful. The rental was great. i will be a repeat customer. I will also recommend this store to my friends.

Susan L. 
Rating:
4.0

Customer did not leave a comment.

Stevie H. 
Rating:
5.0

Have a trailer in the preferred location would help the customer. If the preferred location does not have the trailer, an employee could relocate a trailer for the customer.

John J. 
Rating:
5.0

Good

Samuel H. 
Rating:
4.0

Staff was friendly and helpful. They answered my questions and made me feel comfortable with what I wanted.

Rohan B. 
Rating:
5.0

Customer did not leave a comment.

ANDRE W. 
Rating:
5.0

Make the no-contact checkin available prior to pick up. I spent a 1/2 hour taking pics of myself and my license etc. that could have been done before hand. And if I have to go inside to complete the check-in that kind of defeats the purpose of contactless check-in .

Kristin M. 
Rating:
5.0

Great service

Rolisa A. 
Rating:
5.0

Everyone was awesome

Maninder S. 
Rating:
5.0

Reduce fees

Evan A. 
Rating:
5.0

the people that work at the u-haul are nice folks who do a good job. They will work with you to find a solution that works for everyone. And they have a thrift shop there with a million items you might find interesting. so, its all good

Jeoffrey L. 
Rating:
5.0

Customer did not leave a comment.

Tarell G. 
Rating:
5.0

Customer did not leave a comment.

brian R. 
Rating:
5.0

Customer did not leave a comment.

Linuker V. 
Rating:
4.0

Customer did not leave a comment.

ADAM J. 
Rating:
5.0

Pleasant stress free experience. 2 thumbs up

STEVEN S. 
Rating:
3.0

The agents for this U-haul location need to wear masks during this pandemic.

Lashanda A. 
Rating:
4.0

Didn't seem to trick was wiped down after last customer important with Covid. But overall a very good experience easy process which was refreshing because I have never used uhaul and was a little nervous

Adrienne R. 
Rating:
5.0

Customer did not leave a comment.

martha M. 
Rating:
5.0

The person in charge was very helpful and worked very hard to give me the best service.

martha M. 
Rating:
5.0

Quick, efficient, painless, & reasonable! Friendly staff!

sharon S. 
Rating:
5.0

Provide a direct phone number to your facility.

robert G. 
Rating:
5.0

Extremely helpful and on time

Tim L. 
Rating:
5.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Nothing at this time. The agent handled our request with upmost professional yet friendly.

Edward C. 
Rating:
5.0

Customer did not leave a comment.

Vanessa R. 
Rating:
4.0

Customer did not leave a comment.

Gina A. 
Rating:
5.0

Everything went smoothly for me!

Keevin P. 
Rating:
3.0

No problem with the location but the movers never showed up and customer service to report took 4 attempts and a total of 2 hours to get the movers credited.

Tonu E. 
Rating:
3.0

I dropped the truck off after business hours and therefore had no interaction with staff or access to the office space. I did, however, call the next day to confirm receipt of my truck and was greeted by a very friendly customer service rep who handled my inquiry quickly with a pleasant attitude.

Milton S. 
Rating:
5.0

Customer did not leave a comment.

Luis A. 
Rating:
5.0

Have truck and trailer at same location and at Cinnaminson uhaul need to make the main key drop big enough for the new key fobs.

BERNARD D. 
Rating:
5.0

Amazing

DENISE L. 
Rating:
3.0

Customer did not leave a comment.

MARK P. 
Rating:
5.0

Very nice !

hope C. 
Rating:
5.0

Customer did not leave a comment.

Christina C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

Sylvia P. 
Rating:
5.0

The gentleman in the office, was very nice and polite. He was acting like he knew me for long time even though it was our first time meeting each other. I'm so glad that I when to the correct place to rent a van. ??

Ines R. 
Rating:
5.0

Customer did not leave a comment.

Tyler W. 
Rating:
1.0

Worst experience of my life.

Brandon C. 
Rating:
5.0

I received outstanding service!

Terre L. 
Rating:
5.0

Pleasant customer service

KIM H. 
Rating:
5.0

Customer did not leave a comment.

Sharon B. 
Rating:
5.0

Very Friendly Staff!!!

Alan W. 
Rating:
5.0

Customer did not leave a comment.

Caridad C. 
Rating:
5.0

Second time renting from this location. Always great service. Truly appreciate how helpful they are.

cecilia H. 
Rating:
5.0

The guys were really nice and friendly. They got me out and on the road in a new truck in a timely manner.

James M. 
Rating:
5.0

N/A

Todd C. 
Rating:
5.0

Both men at this location were very welcoming and friendly. They're the kind of guys that are just easy to do business with.

Ethan R. 
Rating:
5.0

Customer did not leave a comment.

Lamar L. 
Rating:
5.0

There is nothing to improve on. The staff was excellent, truck was nice and clean, very new. Overall, was an amazing experience. Would definitely recommend this location.

Deborah B. 
Rating:
5.0

Customer did not leave a comment.

Tiffany S. 
Rating:
5.0

Great customer service/staff

ALMAS K. 
Rating:
5.0

I had no issues with this location.

Laurence S. 
Rating:
5.0

Always great service

Isaac T. 
Rating:
5.0

Customer did not leave a comment.

Nicole J. 
Rating:
5.0

Friendly staff, made sure all lights working prior of leaving. Mike very helpful and assured trailer would be available at location.

Benjamin Jayson G. 
Rating:
4.0

Customer did not leave a comment.

Nelson M. 
Rating:
5.0

Everytime I go there I am over charged for gas and once I was charged for an extra day. Other than that very good the staff are friendly and helpful.

Kaliph M. 
No reviews have been submitted for this location.

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