Customer Reviews for Willow Creek Storage
(U-Haul Neighborhood Dealer)

266 reviews

2901 SW Wilshire Blvd   Burleson, TX 76028

(817) 945-6925

Location Hours

  • Mon: 9 am - 1 pm
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/29/2021 - 5/31/2021: Closed

Services at this Location:

Contact Us

(817) 945-6925

2901 SW Wilshire Blvd
Burleson, TX 76028

Services at this Location:

Location Hours

  • Mon: 9 am - 1 pm
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/29/2021 - 5/31/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

DEREK F. 
Rating:
5.0

Customer did not leave a comment.

BILLIE MARIE L. 
Rating:
5.0

Best place to rent from because of the wonderful staff.

ALLEN S. 
Rating:
4.0

Customer did not leave a comment.

Bradley F. 
Rating:
5.0

Great/superb customer service!!

ALLEN S. 
Rating:
5.0

Customer did not leave a comment.

BILLIE MARIE L. 
Rating:
5.0

Customer did not leave a comment.

ISMAIL G. 
Rating:
5.0

Customer did not leave a comment.

BILLIE MARIE L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
3.0

Customer did not leave a comment.

Lara R. 
Rating:
5.0

Took time out of normal work hours to help life trailer off of truck when dropping off

Annmarie R. 
Rating:
5.0

No office at this location, so was different.

KIMBERLY C. 
Rating:
5.0

The location was great, and the equipment was clean, however I think the trailer was damaged because it suffered from a lot of trailer sway.

Adam G. 
Rating:
4.0

Very convenient and I did online return

Kathy L. 
Rating:
5.0

Thanks for securing our things for so long!!

Brenda P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BILLIE MARIE L. 
Rating:
5.0

Superb service!!!! My "go to" UHaul rental facility.

Allen S. 
Rating:
5.0

Great UHaul rental place with a superb and helpful staff!

Allen S. 
Rating:
5.0

Very friendly and helpful at this location

JUDY DENISE R. 
Rating:
5.0

Customer did not leave a comment.

Garrett F. 
Rating:
5.0

Both locations were absolutely stunning, professional, and maintained safe distancing as well disinfecting practices. Would recommend both and will use them myself again!

Kristi R. 
Rating:
5.0

Customer did not leave a comment.

Jimmy H. 
Rating:
5.0

Appliance dolly would not lock and was not very useful. Why is there a cleaning fee if I returned the truck during office hours and they said to just put the keys in box and go?

Todd S. 
Rating:
5.0

Very easy process and no trouble with returning.

BRUCE M. 
Rating:
5.0

Appreciated the staff's customer service skills.

Paul K. 
Rating:
5.0

Customer did not leave a comment.

BILLIE MARIE L. 
Rating:
5.0

Customer did not leave a comment.

BILLIE MARIE L. 
Rating:
5.0

Fast and professional services.

Scott C. 
Rating:
5.0

Customer did not leave a comment.

BILLIE MARIE L. 
Rating:
5.0

Customer did not leave a comment.

brennen H. 
Rating:
5.0

Customer did not leave a comment.

Dayton T. 
Rating:
5.0

Customer did not leave a comment.

BILLIE MARIE L. 
Rating:
5.0

Customer did not leave a comment.

BILLIE MARIE L. 
Rating:
3.0

Customer did not leave a comment.

royce P. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN B. 
Rating:
5.0

Customer did not leave a comment.

JAYDEN T. 
Rating:
4.0

Customer did not leave a comment.

GARY L M. 
Rating:
5.0

All very good

CLAY M. 
Rating:
5.0

Customer did not leave a comment.

RONNY DEAN B. 
Rating:
5.0

Great service! Will recommend to others.

DEBORAH C. 
Rating:
5.0

Customer service was outstanding. Very professional and accommodating.

Tom G. 
Rating:
5.0

Customer did not leave a comment.

Billie L. 
Rating:
5.0

Customer did not leave a comment.

Jessica M. 
Rating:
5.0

Customer did not leave a comment.

Billie L. 
Rating:
5.0

Customer did not leave a comment.

Billie L. 
Rating:
5.0

Nothing

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

Chad P. 
Rating:
3.0

Customer did not leave a comment.

Patrick Y. 
Rating:
5.0

I am a repeat customer. I go there not only for the convenience, but also because the people are friendly and knowledgable. i will continue to go to them evey time I need to rent a trailer or truck!

Derek G. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
4.0

Customer did not leave a comment.

Harry S. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
5.0

Customer did not leave a comment.

George R. 
Rating:
3.0

need to have a visible location for key drop and designated area to return trucks. I dropped the van off after hours, and "winged it" as to where to park, and walked around towards the office looking for the key drop.

Bernard M. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
4.0

Customer did not leave a comment.

charles M. 
Rating:
5.0

It was easy rent

james C. 
Rating:
5.0

Customer did not leave a comment.

Penny M. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
5.0

Nothing

Carolyn L. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
5.0

No issues

Don R. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
5.0

Customer did not leave a comment.

Jerry P. 
Rating:
5.0

Nothing to improve - equipment was well maintained, easy to rent, easy to return. Fantastic service

Clay R. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
4.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
5.0

Customer did not leave a comment.

Lee M. 
Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
5.0

Always great customer service at Willow Creek.

Allen S. 
Rating:
5.0

Customer did not leave a comment.

KRISTINA H. 
Rating:
3.0

Customer did not leave a comment.

Ricky F. 
Rating:
5.0

Customer did not leave a comment.

Garry S. 
Rating:
5.0

Best Uhaul rental facility in the State of Texas! Mary and Perry know how to take care of their customers and retain returning customers.

Allen S. 
Rating:
5.0

Great place to rent from. This staff works hard to make renting easy.

Allen S. 
Rating:
4.0

Customer did not leave a comment.

Bernardo Q. 
Rating:
5.0

The people were very nice

Danny B. 
Rating:
5.0

Superb rental facility!!!! Such a nice and friendly staff!

Allen S. 
Rating:
3.0

Customer did not leave a comment.

Craig R. 
Rating:
1.0

Charged us for not returning uhaul with half a tank of gas when our paperwork stated we only needed to return it with 3/8 tank of gas

Justin T. 
Rating:
5.0

Customer did not leave a comment.

Billy C. 
Rating:
5.0

Great people and very understanding when we ran into a situation!

Mindy H. 
Rating:
5.0

Customer did not leave a comment.

Todd L. 
Rating:
4.0

Customer did not leave a comment.

Margaret M. 
Rating:
5.0

Customer did not leave a comment.

shannon M. 
Rating:
5.0

Customer did not leave a comment.

Curtis W. 
Rating:
5.0

Customer did not leave a comment.

Jerry F. 
Rating:
5.0

Customer did not leave a comment.

Frank A. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
4.0

Customer did not leave a comment.

robert L. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Great people, great service!!!

Allen S. 
Rating:
5.0

Customer did not leave a comment.

BenJamin B. 
Rating:
5.0

Very professional, will definitely come back to rent again

matthew N. 
Rating:
5.0

Customer did not leave a comment.

Johnnie W. 
Rating:
5.0

Awesome people!

Ray B. 
Rating:
5.0

The facility was well maintained. Mary, the manager, was friendly and polite. This was my second time renting here and if need be, I will do it again.

JUDY L.  |  Overall Experience 
No reviews have been submitted for this location.

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