Customer Reviews for Wingate By Wyndham
(U-Haul Neighborhood Dealer)

41 reviews

2110 Lincoln Hwy E   Lancaster, PA 17602

(717) 396-3899

Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat-Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(717) 396-3899

2110 Lincoln Hwy E
Lancaster, PA 17602

Services at this Location:

Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat-Sun: 8 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Bonnie O. 
Rating:
4.0

Customer did not leave a comment.

Taylor B. 
Rating:
5.0

After 2 days of driving it was nice to find the return process quite simple. The rep showed us where to return the key and they said they will take care of the rest. Talk about easy. Have enjoyed using Uhaul services many times.

DILLON E. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

My pick up location was nice and easy to find. We had a long drive and lots to move. The process was quick and easy. Mike at the check in counter was awesome. Keep up the good work.

Michael K. 
Rating:
5.0

My rental went smoothly without any issues. The process was quick. I like this location, easy to find. Plenty of parking to maneuver around. Also received all the extra dolly's and furniture pads that i reserved.

Bryan P. 
Rating:
5.0

Renting the uhaul was great. The gentleman was very friendly and explained everything in detail. i like this location. The truck looked and smelled brand new.

Migdalisse R. 
Rating:
5.0

Drop was easy. Had no issues.

Brittany M. 
Rating:
1.0

The worst rental experience ever! They didn't even give me the equipment I ordered for my move . No dolly or blankets

Dorea S. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Pick up went smoothly and quick. We had a long drive south as we were moving out of the area. This location was great and had everything we needed.

jason H. 
Rating:
5.0

Drop off was easy and had no problems finding a parking space. The lot is big and since we had the 26 footer we had no issues.

Lizzie L. 
Rating:
5.0

Customer did not leave a comment.

CECILIA F. 
Rating:
5.0

Had no problems renting the truck. Even had to extend the truck as we didn't get everything moved out so that wasn't a issue. Uhaul is easy to work with and the customer service is amazing.

Morrison K. 
Rating:
5.0

The agent I think his name was Mike was outstanding. He did a great job assigning the truck. He even went outside with us and went over all the controls. The truck and the cab were like brand new. This was my first time using this location and will come here from now on.

barry B. 
Rating:
5.0

Was easy to locate. The process was quick and easy. The truck ran very well and had no issues.

Carlos E. 
Rating:
5.0

Been using Uhaul for may years. Never been disappointed. Always get outstanding service. This location is very nice and easy to get too. They have a special check in location inside the lobby so you don't have to wait in line like the other guest. The trucks are always ready to go. Loyal customer of Uhaul for many years. Love It.

Chris H. 
Rating:
5.0

Easy drop off. No issues.

CHELSEA F. 
Rating:
5.0

Loved the service i received. The gentleman was very professional and quick to get my paperwork processed.

Gregory B. 
Rating:
5.0

Appreciate the great customer service over the phone. Patient and helpful goes along way for anyone having a long move . Charlene on the Regional Team /Co partner took the time to make sure I had my truck checked in properly. Thank you for an awesome location destination and guidance Appreciate you

elizabeth S. 
Rating:
5.0

Awesome service. The truck was clean and well polished. Felt very safe driving it.

Patrick H. 
Rating:
2.0

I wouldn't recommend u-haul to anyone with the experience I had being forced to pay for miles because they couldn't supply me with the equipment in my rental and making me drive all over Lancaster to even find a vehicle that they said would have the proper equipment (which it didn't). 0/10 would rather strap the appliances to my wife's VW Jetta than go through that again.

Austin S. 
Rating:
2.0

Customer did not leave a comment.

Spencer K. 
Rating:
5.0

everything was awesome. no issues at all. i love uhaul.

mike P. 
Rating:
3.0

Customer did not leave a comment.

Diane W. 
Rating:
2.0

Had to walk through the hotel to the pickup portal. Had to go extra 6 miles to get the truck . Would have rather done face to face.

Andrew D. 
Rating:
1.0

The staff member responsible for giving me the keys was not there when I arrived. I was ten minutes late, and rather than waiting a few more minutes, he left the premises and went to the bank. It took 40 minutes to get him back and I was in total an hour late getting my truck.

Kaitlyn K. 
Rating:
5.0

it was an awesome experience. the trucks were brand new and very nice and clean. the staff was very nice also. loved the location. will always use this location from now on.

mike P. 
Rating:
5.0

Customer did not leave a comment.

Brian R. 
Rating:
5.0

Customer did not leave a comment.

MICHELE S. 
Rating:
5.0

Customer did not leave a comment.

mario V. 
Rating:
5.0

Service was excellent, location was easy to find, rental was clean.

Jose R. 
Rating:
3.0

Difficulty finding the road to enter the uhaul location

James M. 
Rating:
5.0

This was my first time renting a Uhaul on my own, my experience was top notch through the entire process.

Donna H. 
Rating:
4.0

The gentleman that helped was wonderful. Fast and friendly, however when I asked if the vehicle had been sanitized he said yes. I asked because I noticed dirt and bugs in the back of the truck and dog fur on the front seat (I took a picture). Unfortunately when I got it to my location and wiped it down and sanitized it We found a cloth mask and 3 water bottles. This became really funny when we started loading the truck and noticed a sign that said sweep, clean and fold all blankets or get a $25 fine. I rented 30 blankets only 20 were bagged the rest were not cleaned and bagged and they scrambled to find them and just tossed them on the truck. The truck ran great, no issues what so ever. Thanks Brooke Kelly 7817041912

Brooke K. 
Rating:
4.0

Customer did not leave a comment.

devin W. 
Rating:
5.0

Excellent!!! Mike is amazing!!

Brandi E. 
Rating:
5.0

Good company

miriam B. 
Rating:
5.0

Aver all amazing service.

VICTOR K. 
Rating:
3.0

Check-in was slow, but the customer service rep was brand new. U-haul had air pressure service light on that customer service rep said he checked, but remained on. Very friendly service, truck is easy to use, and very clean.

Silvia M. 
Rating:
5.0

I was their first customer and they were very nice and efficient to me . Thankyou

DARLENE D. 
No reviews have been submitted for this location.

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