No one was there. I sat outside for an hour of my rental time waiting to talk to a human being from U-Haul on the phone. I lost a full hour of my rental time waiting. Then had to get a truck bigger which wasn’t better because all my stuff was sliding around in the back of the U-Haul when driving when I specifically planned on the size I rented ! Poor poor poor place to allow U-Haul rentals !
Megan O
AAMCO
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lancaster, PA 17602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Closed said due to funeral. Had to call customer service because could not get app to complete the pick-up.
Rich AIt took over a hour for a vehicle I reserved, my car was checked in two days after I returned it and I had to jump the vehicle because it died out on me along with the check engine light on.
Dhariana PThis location was extremely dirty, and the check-in experience was horrible. The truck I received was filthy, the driver side door barely shut and didn’t lock. It only had a quarter tank of fuel at pick up which was very inconvenient. The truck was also in need of maintenance and driving in was very loud and unpleasant.
Kimberly LIt was good
ANTONIO T