Nothing love the company
JAMES B
Customer Reviews for Winters Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The representatives at this location were excellent in helping to make a reservation in a very challenging situation. I appreciate their service.
PAUL FVery friendly felt right at home
Travis GThe spot you had me going before was horrible no one there not drop box no # to call I am not happy with uhaul and was not the same company that it said it was for the drop off location
Jacob WThe team at Winters Storage went above and beyond with their service.
VINCENT MWinters Storage/U-Haul always provides friendly and knowledgeable service. Will definitely use them again and recommend to friends.
SUZANNEBROOK NOpen on Sundays
WARREN FThis has nothing to do with the location but more with U-Haul in general. I rented a one way trip from Danville VA to Gretna VA. There are 2 locations in Gretna I could choose from to drop off (or so I thought) I picked up in Danville because that was the closest location that has the size truck I needed. So as the day goes on I get a call from U-Haul saying I can't drop off in Gretna and have to return it to Danville cuz the Gretna locations don't allow drop offs (???) So I asked since it is no longer a one way will that lower the price and I was told because I left Danville with the truck even though I was going back to the same location to drop it off it is still considered a one way because I left Danville (???) Danville to Gretna is 34 miles. I was only allowed 38 miles before the mileage fee kicks in hence one of the reasons I wanted to drop off in Gretna. Since I was made to go back to Danville to drop off I was charged another $62 for mileage on top of the $220 charge for the one way truck rental. Pretty lousy customer service from U-Haul. I did in the end drop off at a different location still in Danville but was hoping to save my self a couple bucks in the mileage fee. While the lady at the location was fabulous, the lady on the phone from U-Haul was anything but.
Kellie WNothing!! Just continue to keep things the way they are.
ANTWANLAMONT CThe location where we booked the truck on Havana was spectacular. The man who helped us bent over backward to get us what we needed
Sarah B