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Joe D
Customer Reviews for Wolfeboro Carwash & Executive Detail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
great service and very helpful gentleman
Judith LOnce again, a great experience at this location. Mobil pick up and drop off helped immensely during the holiday season.
MARKDOUGLAS ZGreat location and staff.
MARKDOUGLAS ZThank you to the owner/manager of Molly the trolley for moving her car so I could park the truck in her spot.
JOHN TThe best U-Haul location I've used. Lighting fast service, and great Customer Service!
Bob SThe woman there was very capable and patient. The only problem I had was my credit card was rejected, and the bank said the u-haul company caused a red flag alert on my card. That specifically said it was u-haul, not my account (my card almost never gets rejected). I had to wait an hour for a reset. That surprised me, because I have used u-haul for 50 years!
DAVID RSo easy and convenient. The young lady working there was very nice, polite and efficient.
Karen Mside door handle on the cargo van was broken and side door was un-useable, also passenger window switch on drivers door was not working properly. cargo van reaked of cigar smoke so had to travel with windows open. disappointed to say the least. Wolfeboro Carwash & Executive Detail were great to deal with and said they would call to see about a discount for my inconvenience. Very nice people to work with.
Sheila SThis comment is not related to this location, but to the reservation process. I walked into a location very close to my home and made a round trip reservation with close, convenient pick up/drop off. Two days before my pick up I received a call that I needed to either pick up or drop off at a different location due to only one way rentals being available. The closest location was 20 minutes away, resulting in additional time to get the truck and return home during a busy move time. Although I received 30 free miles, this was an inconvenience. I would have preferred that my original reservation be honored.
Mike SThey never sent me a receipt as they indicated. I need a receipt for a reimburse
Jaime GFantastic experience. Convenient and affordable. Friendly and helpful staff. Thank you! One suggestion: difficult to find location of hazard light button on truck. Maybe add a sticker and arrow?
Andrea WVery easy equipment drop off with flat readily accessible lot in Wolfeboro. After hours drop very flexible.
Joseph HAgain, the problem is uhaul not the location.
Alana AWe have used this location in the past. It is very convenient and they are always very friendly.
Lee KSpent 45 minutes in hot parking lot trying to pickup vehicle, the app refused to accept the photo of back of license, despite having used it twice in app when I pre-registered. Was not supplied with two wheeler Was initially supposed to pickup in N Conway. Wasted 4 hours picking up vehicle which would have taken 30 minutes at requested location.
Kevin MThe place I got it was very friendly!!
Tammy TFriendly, professional service 10 of 10
TERRY SGreat location and staff. Went the extra mile.
CYNTHIA SNo improvement needed
MARK Tgreat and thank you
gabrielle sThe staff in Wolfeboro are very helpful and always a pleasure to do business with.
terri gThe young lady the runs the show there was great. Friendly efficient and hooked up a successful trailer adventure.
Bradley GThe inside of the trailer had not been swept. It was also wet. Clean and dry would be good.
Lewis JThe staff are always professional and helpful. They are good neighbors and often suggest a more appropriate vehicle for the task at hand.
CHRISTIN KKeep up the great work!
Timothy GYou are already doing great. Would highly recommend you here in Wolfeboro, N. H. Happy New Year
DENISE DAll good !
PAUL LThey are the best!
Lisa HGreat service
Andrew CExcellent service!
Francis Fnot having a usb charging port in the truck made navigation difficult
APRIL EThe fuel reading said 15/16 and I took a picture of less than 3/4
BURTON MSamantha was excellent . She answered all my questions and always responded to my calls before and during our trip. The Wolfeboro location is organized and well managed. I highly recommend using them.
Nichlas SFriendly staff, thank you! Great experience.
REVATI ROnline check in did not work but the girl at the counter helped to get me on my way. Noble return was easy.
DEANNA TCruise Control
ALAN PGreat experience. Friendly, knowledgeable staff
DEBORA JThis location was fine however my overall experience started with the Tilton location was absolutely awful
ELIZABETH BGreat service as always
THOMAS BHelpful, kind and great service!
RYAN DFrom start to finish, this has been a horrible experience and because of mistakes made at the wolfeboro location we are still experiencing billing issues and outrageous charges in my credit card. At a very difficult time, I was not pleased to add in the extra stress and problems that began with a poorly placed reservation through the wolfeboro office, a cavalier attitude iof the owner to the fallout issues with billing at our drop off location. I will probably need to use a rental truck service in the near future, but I will never use the wolfeboro uhaul again. I will probably look to use a competitor.
CHRISTOPHER SCharged me more for millage then what was on odm.
Gordon pGreat service!
PAUL AEven though it was not even 16:00 on a Wednesday, there was no one in the store to assist.
Paul VActually have trailers available in the same state as the rental truck
Kseniya KWe needed a Uhaul on short notice, they were very helpful. I would recommend this place to anyone.
Karen CVery accommodating staff made things very simple no headaches whatsoever hundred percent satisfied
Mark TThis is a very convenient location for me and I will use them again.
Edward SKate took excellent care of us. I will definitely rent from here again.
SUSAN BVery nice people.
ROBERT KVehicle was clean and had gas and experience was great.
Russell M