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reshedial B
Customer Reviews for Woodhaven Auto Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Come to find out they charge a cleaning fee now all these vehicles are not spik and span rented a lot from uhaul now no more and not recommending to anyone
Rohit RBooked the vehicle turn in was a mess couldn't upload pic of miles and closeout I'm pending till
Rohit RI was given a dirty van with the tire pressure light on but I overlooked it. I returned the van early and two days later I received a email saying the van was not returned. Called the location and was told the guy was busy and will close it out and it was an auto generated message to ignore it. Then I received a receipt for over triple the price with the mileage used incorrect. I used 4 miles and was charged for 44 miles. I used the van from 12:16-1:50. I had it reserved for 4 hours. Now I’m filing a claim to get this all corrected. Also the manager who is clearly overworked and who seemed nice at first completely changed his tune and tried to insinuate that I was lying about the miles I used. He said “ people do it all the time”. I live in the neighborhood and I have a car. I don’t need to lie or steal. I just needed a van to move something local. His comment was not called for at all! Hopefully U-Haul will make this right. And going forward I will rent from any other location but this one.
Laura MEverything is good only price looks like more expensive now , same car I used to rent with more less price.
Mohammed AGreat location and great guy who is very knowledgeable about the rental process. Thanks Jesus and Patrick
Rahul KIf you dont get your vehicle back by 5:00 pm, the location for dropping off the vehicle is a little out of the way. However, I was able to returned my before 5:00 pm to the main office, so I didn't have to experience that type of uneasiness about the dropping off the vehicle.
BEVERLY Tsi estaba todo en orden gracia
EDWINVIRGILIO Cfrount end VERY BAD (loose)
Vincent CTalk to Jesus he is a great guy. Thanks again
Anthony BJesus was great, process of pick up and drop off was easy!
Tanika GEveryone there was extremely helpful and knowledgable. Pleasant and friendly. This is our 3rd move with renting Uhaul and the best experience yet!
Melissa IExcellent
Gregoria SStaff was awesome!
Liz RThe attendant told me to go park the Van on the street somewhere, I told him no, I am dropping it at the specified address in the contract and leaving my Key in the Uhaul lock box. Attendant called "Patrick" and he told me over speakerphone that he is going to tow the Uhaul truck I just dropped off and charge me for the tow. THE MOST UNPROFESSIONAL SERVICE I HAVE EVER EXPERIENCED. HOW UHAUL USES SUCH CONTRACTORS THAT ARE DESTROYING UHAUL'S REPUTATION. I WILL BE LOOKING FOR ALTERNATIVES TO UHAUL IN THE FUTURE BECAUSE OF THIS EXPERIENCE.
Anil BRandy at the counter was very helpful and accommodating.
ANTHONY JProfessional, fast Service & very friendly
ringo RJesus was incredibly helpful and made sure I I left with the truck feeling confident I wouldn’t have any issues nor feeling like I couldn’t reach out for help
Renzo RJesus was an amazing person with a very professional service. It is rare to find such polite and humble person in NY. He needs a big raise.
MUSHFIQUL LTodos estuvo bien
Juan CThe agent that helped me was wonderful.
MEDINA JMoving day is always a stressed one, and when your child is the one who is moving into the new place, it adds the stress few folds. Having the support that we had today, it made all the difference. Easy reservation, easy pick up, the car ready to go, the professionalism and good spirit of Mr. Jesus made all the difference. The answers to this review reflects our experience, and sure, if we need your service, we will be happy to be back and we will for sure, be recommending to those of our friends and family who need similar services. "Compai" Jesus hit a grand slam today. Thank you.
Edson KFast and friendly service !
Zoila OThe return app need somprovement. It drops out during the process.
Katharine WGreat customer service
Heamant POver charged said mirror was broken
tariq hLove this location! Really nice guys and they made it super easy. Thanks!
Lia SNick and the whole staff at the U-Haul office was amazing always got my u-haul from here always satisfied to the max
Serenity SGood experience
Cesar CEverything was fantastic
Junior NJust keep doing what you are doing. Nick was great and all the other mechanics were friendly and jovial. I would go out of my to use this Uhaul location.
Lloyd BGood
Khem LProper drop off location after hours
Edmond JEverything is good
Greg HIf possible bill one time and one time only had some problems with them billing piece by piece it creates headaches
DAMIan PNick was very helpful and made sure the rental process was smooth and efficient.
Soutrik DTook awhile to assist me
Brian BUhaul should really not be chaging locations every time sending one first and then changing it. Bad experience on uhaul company.
Diego AKeep up the Good Work,
Doris SNothing. The woman who checked me in and out was so incredibly kind and helpful. I was stressed about this rental but it went so smoothly I would definitely recommend!
Stephanie cThey charged extra and waited long
Emran HPaint the place..the pick up location was very dirty
angel dMui buen servicio lo recomiendo
juan aShe is very helpful.
Salman SThe sales person Randy , real cool guy friendly good person
Kevin M