I rented for 6 hours. Soon as I got there I was told I could only have the truck for 3 hours. That wasn't what I paid for or needed. I had confirmation and still they insisted. I used 5 3/4 hours.John M.
Customer Reviews for Woods Hardware Harrison
(U-Haul Neighborhood Dealer)
Harrison, OH 45030
Services at this Location:
- Mon-Sat: 8:30 am - 5:30 pm
- Sun: 10 am - 4 pm
Special Operating Hours
- 5/26/2022 - 5/27/2022: 8:30 am - 4:30 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always a good experience at this dealer.rebecca C.
Customer did not leave a comment.Craig G.
The rental process was smooth and went really well. Woods Hardware did an awesome job.Kyle H.
Turns out the trailer wouldn't work for my needs, the width of the trailer opening is reduced to 57" wide, I was trying to haul a trike 61" wide. Spent more time waiting for help than I used the trailer cost me $45.00 plus more time trying to reach U-Haul whom I was told I need to call by the clerk.Greg B.
Trent a U-Haul for 24 hours for $35 for me, I was one hour late the next day and I had called and let them know and they charge me another $35. There was no one waiting on the U-Haul or anything. One hour for $35 I don't think soteresa H.
Customer did not leave a comment.Lawrence S.
way to slow to check in & out glass nails and dirt on floorThomas N.
Everything went perfectly.JoAnn A.
Customer did not leave a comment.valerie P.
The initial interaction was not good with the first person I interacted with. Told me to go out and hook up the trailer and then pull it up so he can look at it. I have rented before and have never had anyone tell me that. As I pulled back tot he trailer, someone else came back and helped me.Tim N.
Customer did not leave a comment.Theodore B.
Everything went smoothly. No issues or problems.Jaul V.
Truck was a little messy but other than that everything ran great and people on location were helpfulMichael S.
Customer did not leave a comment.Heidi W.
Customer did not leave a comment.Don B.
Very dissatisfied with the return procedure on your website. We could not access the site after setting up an account, so now we are going to be charged $20.00/we had the truck for an hour and half. We put approximately 9 miles on the truck so you know we didn't have it longMichael S.
Customer did not leave a comment.Dave B.
Th vehicle was not filthy but it was not clean.Genevieve L.
Customer did not leave a comment.Steve D.
Customer did not leave a comment.Rhonda L.
Customer did not leave a comment.Terry W.
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.Kimberly M.
Customer did not leave a comment.Ronald S.
Nothing - the people are very nice, professional, and it's in a convenient location.Mark K.
Truck was clean but pretty beat up driving wise.Lisa P.
Customer did not leave a comment.Connie T.