Customer Reviews for Wyandotte Fill & Go

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wyandotte Fill & Go

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Paulalan B.
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Customer did not leave a comment.

TERRIJEAN D.
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Agent not available when returning truck, has station attendant said ok to leave key with him and will be logged in. I reviewed my receipt states I kept truck from 10a- 3pm, I returned it @11:20am.

Tim E.
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The van had pet hairs covering the passenger seat as well as left over trash. Otherwise it ran well and did the job.

Gary S.
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Customer did not leave a comment.

MARTHA LUANN R.
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No improvement needed... Excellent service!

ALEXANDER OSEI A.
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Great

Christopher M.
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Customer did not leave a comment.

CINDY M.
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They ignor you. Perhaps because English isn't their first language. They show you a unsecured cardboard box to drop the key in and tell you the man over uhaul is not there. This after I talked with uhaul on the phone who told me they would be there 8 to 2 that day. Very shady there. I felt uncomforable leaving the truck there but I insured it and checked with yous on leaving it there.

Justinkael D.
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The person at desk was not wearing a mask and refused to wear one. As a father of an immunocompromised child, I found d this appalling.

CHELSI CRYSTINE M.
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Customer did not leave a comment.

SUSANKAY W.
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Convienant ..AJ very nice ...smooth rental

GEORGE FRANK K.
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Customer did not leave a comment.

Sharon S.
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Truck waa dirty. Side mirror broken. Passenger had to unroll window and hold mirror when mirror was needed

SANDRA LYNN S.
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Customer did not leave a comment.

Robin N.
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AJ was very personable. Truck was an hour late, supplies were low and didn't have in stock tv box and queen bed bags. It was raining, items were very important to purchase, it was irritating. Truck drove rough, front end shook and felt loose at any speed over 60mph.we were fearful.

Cynthia S.
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The Uhaul leaked need to seal the roof up

ELIZABETHANNE C.
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Customer did not leave a comment.

Edward M.
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AJ was very friendly and helpful. The process went very smooth with both pickup and drop off.

Eric F.
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kevin H.
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john C.
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Joe K.
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Kathy S.
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John W.
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The person I dealt with seemed to not care or be bothered by me returning the trailer. I attempted to get the trailer returned in a proper way, and was told by the attendant he didn't need to see my paperwork . So I hope that the trailer was properly registered as returned.

cheryl N.
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Paul S.
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Micheal O.
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WILLIAM DAVID M.
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Great experience

Nichol G.
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Stanley C.
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Dennis G.
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Christina C.
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JEFFREY STEPHEN P.
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super easy great staff highly recommended

JOSEPH JOHN L.
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The agent was by himself and trying to conduct business for the gas station too. On the return it went a lot smoother since he was not alone and could dedicate himself to the U Haul business. It was a pleasant experience over all.

danelle K.
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Maybe have cruise control on your vehicles?

Kristen G.
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Customer did not leave a comment.

DENNIS J.
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Better customer service, better hands on instructions, cleaner rentals, broken glass and debris in cab and in rear of truck

MICHAELRAYMOND T.
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Customer did not leave a comment.

JODIE LYNN Z.
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Customer did not leave a comment.

dan W.
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Kennethalan D.
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Mike C.
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JOE Z.
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Daniel B.
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Larry B.
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Suzan M.
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I didn't read my text correctly and didn't see the convince fee until after I turned key into clerk. Also we unfortunately had to move in rain and front of truck storage area leaked getting several boxes wet.

Timothy M.
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Very friendly and helpful.

Gary L.
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I would never use u haul ever again. 2Years I rented both times truck wouldn't start

SUSANANN R.
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AJ the customer service counter rep was very curt and didn't have eye contact with us. Basically didn't answer our questions and simply gave us the keys! Sneezed. Didn't cover mouth and did not have a mask in indoors

JoAnne C.
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Customer did not leave a comment.

Nicholas S.
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Very helpful staff

DENISE DOHERTY S.
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Jill P.
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ervin S.
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Anne S.
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I used after hour drop off not clear where to park truck

SUSANKAY W.
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Truck was in horrible shape...tires bald...needs to be trashed

Kathy E.
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Customer did not leave a comment.

CHERIEMARIE G.
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Kayla R.
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They were very rude and tried to scam me. This was the worst experience I've ever had with uhaul. I will not be using this location any more.

Matthew C.
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Very fast service

Joseph S.
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The UHAUL attendant kept leaving to help other customers at the gas station. I asked for 48 furniture pads and paid for 48 furniture, but only received 4 bags of pads (each bag had 6 pads), I did not know each bag had 6 instead of 12 pads. The pads were just stuffed in bags and were not folded. The UHAUL attendant did not help me move my pads or dolly into the truck; I could understand this if he was busy, but while I was loading the truck he was just chatting to a person at a fuel pump. Finally, I asked for 5 days rental of the truck but the attendant put me down for 7. The attendant was also not wearing a mask during the COVID 19 pandemic. I was able to get all these issues addressed through UHAUL customer service. This was the only bad UHAUL location I have ever been to. I would not recommend anyone go to this location.

MARGARET JEAN B.
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Customer did not leave a comment.

WENDY MARIE K.
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The vehicle interior was dirty, smelled of cigarette smoke, and had dog hair all over the seat. The Oil Change required message was on, and when I told the attendant, he dismissed it and said they just need to reset it.

CHERYL ANN M.
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I am not happy that we only put 5 miles on the truck, added the gas that we used when we returned it (paid at the pump for the 1 gallon used ) then I was charged and additional $9.75 for another 3 gallons. We only put 5 miles on the truck yet were charged for 3 gallons of gas plus the additional gallon I put in separately. That's a whole lot of gas money for 5 miles. It was a good experience before they gouged me on gas money.

Ronda C.
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Customer did not leave a comment.

Tammy D.
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jeff D.
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Christopher P.
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Gregg J.
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clean the truck! Interior was not clean

John D.
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chris B.
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The agent that I rented from was great, he went above and beyond to make sure everything went smooth. Great customer service.

Korey O.
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Great value.

Richard C.
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Customer did not leave a comment.

Sorin B.
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Customer did not leave a comment.

Ronnie D.
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the truck wasn't spot clean ,but a few mud stains on the floor board.not bad .the whole experience was really easy ,thanks

Lindsey S.
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Customer did not leave a comment.

Michaeldean J.
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Customer did not leave a comment.

Donald C.
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Difficulty with POS equipment. Not sure if at location or with UHaul. Reservation total was $42. They wanted to charge $77. Called customer service. Resolved with some type of credit for $26. Too much headache and delay.

Don C.
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Make sure that you have somebody working who can help hook up trailer.

Jameswilliam S.
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Customer did not leave a comment.

Francis O.
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I had difficulty getting the keys for my 24 seven rental when I went to the sales office once it opened the representative was very condescending and rude as if I was inconveniencing him because I couldn't complete the online process. I will rent from U-Haul I just won't use that facility again

Clara S.
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I dropped a trailer off after hours, but the lady who called to confirm my drop off was helpful.

Beck G.
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Lock Box numbers are very difficult to read. Attendant had to open the lock box. Rear Cargo Box Light was not working.

Jefferywilliam P.
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Took too long. Guy that wrote me up was on the phone with someone else for almost 5 mins while I was waiting.

kimberly T.
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Customer did not leave a comment.

Hubertlee S.
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Customer did not leave a comment.

Jeffreyalan Z.
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KEVIN W.
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Very friendly

Young-Don Y.
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Customer did not leave a comment.

Roy H.
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mary T.
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There are those of us that aren't the best at technology. If the app doesn't work on your phone, they won't allow you a truck. There should be another way for us seniors when showing our license. I did finally get the app to work on my photo to take the pic of my license. It was a stressful moment for me.

Patrick V.
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Truck was very dirty. cigarette ashes all over inside of cab. The back was filthy. Full of leaves and even dog droppings.

Judith S.
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Customer did not leave a comment.

William S.
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Customer did not leave a comment.

Stasia C.
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Check in and out is a little chaotic at the gas station counter.

Wendy S.
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There was no one there from UHaul when I showed up. It took almost an hour for the gas station owner to clear everything and get me on my way because he isn't a UHaul representative and had to do what he could on behalf of the UHaul person who was not present. The gas station personnel did a good job working with what they had, however I blame UHaul for not being present and for the delay it caused me.

David K.
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Customer did not leave a comment.

Sarah C.
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Excellent customer service!

Hayward D.
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I was led to believe the owner would be there until 2:00 p.m., he was not. Instead I had to complete a contract over the phone with a person I could barely understand. The worker that was there could not resolve a brake light problem on the trailer, but told me I would be fine without them. The main contact at the location was swamped with gas and store customers, which force me to wait while he tended other business. A person should be dedicated to the UHAUL business. I cleaned the trash out of the vehicle left from previous rental. 2 Bottles, 1 house slipper, Fruit rollups and miscellaneous pieces of paper. all under the seats.

Jerry H.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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