Customer Reviews for Xenia Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Xenia Self Storage
DANNY W. on
Great staff. Courteous and understanding in difficult times.
Mark M. on
Everyone was very polite and helpful thank you.
Lauren E. on
Office staff very helpful and got me set up quickly. Locker itself is exactly what I needed.
Steven I. on
After making a reservation, I called and found out that there were no units available in the size I requested.
Jeffrey Z. on
The only thing stopping me from giving it a excellent rating is ease of access to the unit. It was possible, but a tight squeeze with a 26 foot truck.
Tyjuana P. on
People at the office unit were very nice, helpful, and very friendly. oh and informative as well.
Brandon D. on
good service overall
William D. on
Helpful staff and easy to get in and out of the lot. I am using the outdoor trailer storage.
Melissa B. on
Unit was clean and conveniently located. 1 negative-lightbulb was out when I got the unit I was told it would be replaced before I moved in. That didn`t happen overall still an excellent experience.
Kierra H. on
I Didn`t Use The Storage.
Robert D S. on
Office staff very courteous and helpful. Answered all of my questions before I asked them.
JOSHUA A. on
it`s so wonderful wow give me back my money thanks.
Brandon S. on
The staff was very helpful and the facility was very clean.
Alan H. on
The staff was very polite and professional. The facility was very clean and I appreciate the double gates to get the outdoor parking area. The process was quick and easy.
Steven F. on
Arrived at the storage facility later than anticipated. Expected staff to be unhappy with staying over. Pleased to say they were outstanding in attitude and actions. Nice clean storage space also.
William B. on
Very easy on-line sign-up. People at the office were friendly and exceptionally helpful. It almost seemed too easy! Thanks.
Kenneth M. on
Clean facility, smooth move
CHESTER K. on
THE LEVEL OF SERVICE/EXPERIENCE WAS GOOD
kendra b. on
My experience was great. The staff was very friendly and willing to help in any way they could.
Aaron H. on
These guys couldn`t make this any better - free use of an on-site forklift made my 4 hour job a 30 minute one. Rates are great, lot is clean and security seems fine. Thank you!
THOMAS T. on
Staff is mostly friendly, storage unit door was broken though. Free month terms should be expressed up front by facility before move in date.
SCOTT I. on
Nice and friendly customer service. Explained to me everything I needed to know.
ALICIA D. on
it was a nice and friendly place.
DANIELLE E. on
The owner was very friendly and helpful, and the storage unit was clean and the perfect size I needed!
MATTHEW D. on
Very helpful, friendly, and cooperative.
TIMOTHY D B. on
Cancelled reservation this time. Pleasant help over the phone. Hopefully charges will be reversed as promised.
MICAH M. on
I like the storage unit. It`s very secure and is very spacious. It`s just what I needed for such short notice.
Cindy L. on
Very friendly and unit was clean.