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Michael B | Overall ExperienceCustomer Reviews for Xenia Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Holly did a fantastic job as an admin. I will always recommend Xenia Storage to my family and friends.
MICHAEL D | Overall ExperienceFriendly and helpful staff. Very secure facility. Easy entrance and exit.
Joe F | Overall ExperienceHolly has always been super helpful and so kind. Best storage option out there.
STEFANI M | Overall ExperienceHad to throw many things out due to infestation of stink bugs and mice. No security concerns.
Amanda L | Overall ExperienceExcellent place
William L | Overall ExperienceThe staff were so helpful with the move in and out. I would definitely use their facility again!
Rhonda T | Overall ExperienceThe process was very efficient. Holly was professional courteous and kind in her renting the facility. I highly recommend Xenia Storage.
MICHAEL D | ReservationMoving from another state I called multiple location, but Dan is the only one to take the time to describe what they offer and answer all of my questions. Staff is friendly and always helpful. I highly recommend this facility.
David M | Overall Experience100% recommendation for Xenia Self storage! We rented temp controlled unit for summer to store college items. Holly has always been available and helpful.
Curt G | Overall ExperienceHolly is kind, efficient and wonderful to work with! Highly recommend!
Erin B | Overall ExperienceSOOO awesome to deal with. Super positive. Very helpful. DON’T put your own mice traps in because they will attract ants. LOL! We had a 5 x 10 for four boys from Cedarville University. Two of the boys didn’t put much in there. My son didn’t put any bedding or clothes, just fridge, micro, tv cabinet and a tall desk unit that fits over his desk. Two boys had large 6-bin cube units and all of their clothing and bedding, as well as a fridge and micro. So, there were two fridges, two micros total. A parent suggested putting original scent Gain dryer sheets in all clothing and bedding bags because they keep the mice and bugs away. We did that and We had NO bugs in anything after a summer of storage in the heat. YAY.
Sarah S | Overall ExperienceGreat facility and staff!
James N | Overall ExperienceThe staff was extremely helpful and friendly
Don C | Overall ExperienceThe actual outdoor parking area, V15, was always clean, and we left it as we found it. Road into the parking area is in need of big holes in the blacktop to be filled in; this is rough on small trailer tires. Also, the price we paid - $84.50 a month w/tax - is really high. Would have stayed there if the price was $45 a month, or lower. Thank you.
David B | Overall ExperienceThey are the best!!
Ken L | Overall ExperienceThanks for everything Holly
Mike G | Overall ExperienceGreat staff, secured area, would recommend
Jason C | Overall ExperiencePrices were excellent, especially for Veterans!
Chandler D | Overall ExperienceI have been so impressed with the facilities and staff for many years. Always helpful and positive!
CARRIE E | Overall ExperienceUnit had a leak somewhere so a lot of our belongings were water damaged & had to get tossed out.
Amy B | Overall ExperienceHolly is Great to work with, very helpful. Dan and Brent are nice also.
Gregory M | Overall ExperienceRodents ruined everything in my storage. Had to throw 90 percent of what I had stored there in the trash (dump) completely infested rat carcasses and droppings on everything
Kathy P | Overall ExperienceI would recommend this storage facility above anyone else- place is the best!!!!!
Sierra R | Overall ExperienceExcellent in all areas appreciate great service,will highly recommend 😎
Debbie B | Overall ExperienceVERY GRATEFUL. I was in between apartments and NEEDED a CLIMATE CONTROLLED and SAFE place to store my sentimental belongings. THANK YOU VERY MUCH. ⭐⭐⭐⭐⭐
Angelia L | Overall ExperienceIncredible customer service! The team at Xenia Self Storage was willing and able to work with my changing needs. They understood the unknowns of moving and accommodated me at every turn. Wonderful experience. I wish all business relationships could be like this
JONATHAN A | Overall ExperienceNo issues here, I was greeted by friendly staff and very helpful, friendly people! I would absolutely recommend this facility!
Sara T | Overall ExperienceHolly was GREAT to work with! As a college student with no clue what I was doing, she was so helpful and available to me. Will certainly be using these facilities again next summer!!
Kyla S | Overall ExperienceHolly was fantastic! She’s friendly and very helpful. Storage was perfect for our Cedarville University student. I would highly recommend Xenia Storage!!!
Julie A | Overall ExperienceMouse poop all over Found dead mouse in a shoe Is this this norm for storage units ? If we use again I can see that everything must be in plastic bins - multiple people used it and not every item was in bins but it would be nice to tell new clients to be prepared for this issue. Thanks
Sue H | Overall ExperienceThe staff was great to deal with. We will definitely use them again!
James N | Overall ExperienceWe had no issues with our experience at Xenia.
Jody C | Overall ExperienceThe staff at Xenia Self Storage were wonderful. They made our experience needing storage during a stressful move easy and convenient. I would highly recommend anyone use them for their storage needs.
Alex M | Overall ExperienceXenia Self Storage is my recommendation. The staff is professional, kind and helpful. My experience with them was excellent. I give them 5 stars and a 10 rating.
David C | Overall ExperienceHolly was super to work with!
Martha A | Overall ExperienceVery nice people to work with. Thank you
Rosemary M | Overall ExperienceI would highly recommend Xenia Self Storage if you need any of the services they provide. Dan runs a tight ship there and it shows throughout the facilities. Thanks for the years of continued services for my company. Tony
Mastercraft D | Overall ExperienceEverything was great, will be using the facility again next fall.
Chuck K | Overall ExperienceThis is an excellent facility for storage needs. Highly recommend it!
Carey N | Overall ExperienceThe reason we moved our stuff out as soon as we did is because we went to our unit to find some tools. But what we found was where mice had found there way in our unit and made nest in some of our totes and chewed some of my husband's papers up. 1 was his dd213. A couple totes that didn't have lids had mice in them.
Elizabeth F | Overall ExperienceVery good experience all around.
KARLA H | Overall ExperienceThanks
HARI V | Overall ExperienceWe've used 2 different storage units over the years with Xenia Self Storage. They have always been easy and enjoyable to work with. I highly recommend them and will be back to use another unit soon.
CARL M | Overall ExperienceWe used Xenia Self Storage during a transition in our lives. We had a fire and lost our home. We needed quick access to storage for the possessions we saved until we found a new home. The staff at Xenia was so helpful in meeting our needs. We are so grateful to them for all their assistance!
Steven B | Overall ExperienceI have used you several times and my son does, too. Thank you for all your great service and clean, well-lighted units. Sue B
Sue B | Overall ExperienceIt was horrible, had my camper parked there 3 months and it got broken into twice and damaged. Company did not care..no apologizes or any kind of reimbursement for anything I would never ever ever recommend it to anyone else in my camper was not the only one that got broken into and damaged I spoke with four other campers the god damaged and broken into the same time minded
Lara Y | Overall ExperienceThis one of the most efficient, well run, customer friendly private storage operations I have encountered.
FRED B | Overall ExperienceWe really appreciate that my sons storage unit was well maintained without any incidents. Dry and clean will use again!
April B | Overall ExperienceHighly recommend this place for storage your things here. Very clean and secured. Holly is the best! She is very friendly and the facility mate all my storage needs. Happy that this storage place was available for all our needs. I moved cross country and had no idea where we were going to put our thing. Holly reserve a Unit for us and that gave us peace of mind. We also had outside storage and was able to keep everything in one place. I highly recommend Xenia Self storage for all your storage needs. Also mate the owner and he was very friendly to us. He even gave us water on a very hot day. Thank you again for being there for us in our time of need. God bless!
Deborah S | Overall ExperienceI was extremely happy with facility and staff
Brian G | Overall ExperienceThank you so much for your help!!! Will see you soon!!
Kelli D | Overall ExperienceHolly was a awesome staff member. I enjoyed the stay at the facility.
VON E | Overall ExperienceHolly couldn’t have been more helpful! Give her a raise. We had a great experience. Thanks for everything. Jen Villelli
Jen V | Overall ExperienceWe paid extra this time for the paved space next to the building for 3 years. No problem. Easy access through the gate and the staff was helpful and very friendly.
JOE P | Overall ExperienceDan and Holly always respond quickly to concerns and issues. I kept climate controlled storage unit(s) for all my wood antique furniture. After many years, everything I stored was in the same condition as when I put them there.
SENA S | Overall ExperienceVery nice and clean units. I use these frequently and would recommend.
Troy B | Overall ExperienceHolly was fantastic! She always remembered my name when I saw her. I rented a very affordable, climate controlled unit at the Xenia facility. The facility was always clean, and smelled fresh. I liked having 24hr access to my belongings and that the facility was well lit and secure. The ability to open up the exterior glass double doors made moving into and out of my unit a breeze. I would highly recommend this facility!
Tiffany S | Overall ExperienceThank you for your help
Ashley G | Overall ExperienceI only needed the unit for 3 weeks, but was very satisfied. The lighting was great, & pavement was wonderful too!
Janice G | Overall ExperienceGreat staff
Richard G | Overall ExperienceVery friendly:) Never had any issues!
MISSI D | Overall ExperienceNice folks
Rodney T | ReservationI have been renting a unit for a year and a half and this has been the best storage experience. Everything is clean and the staff are very helpful. I will definitely recommend this business to family.
MARGIE C | Overall ExperienceThey showed gratitude for me choosing their facility when I moved my belongings out. I was impressed by that.
STEVEN S | Overall ExperienceHolly was very courteous, professional and was extremely helpful in explaining the process of the storage unit rental agreement. The added bonus of having the U Haul truck was very helpful. Thanks!
JOE B | Overall ExperienceGreat people
CHARLIE R | Overall ExperienceStaff was helpful and professional, facility was clean and we'll maintained, unit had lighting that was helpful during unscheduled searches. I would recommend Xenia self-storage to anyone.
RICHARD P | Overall ExperienceVery friendly and helpful staff. Reasonably priced. Very clean
ABBY E | Overall ExperienceGreat staff. Courteous and understanding in difficult times.
DANNY W | Overall ExperienceEveryone was very polite and helpful thank you.
MARK M | First ImpressionsOffice staff very helpful and got me set up quickly. Locker itself is exactly what I needed.
Privacy R | First ImpressionsAfter making a reservation, I called and found out that there were no units available in the size I requested.
Privacy R | First ImpressionsThe only thing stopping me from giving it a excellent rating is ease of access to the unit. It was possible, but a tight squeeze with a 26 foot truck.
JEFFREY Z | First ImpressionsPeople at the office unit were very nice, helpful, and very friendly. oh and informative as well.
Privacy R | First Impressionsgood service overall
Privacy R | First ImpressionsHelpful staff and easy to get in and out of the lot. I am using the outdoor trailer storage.
Privacy R | First ImpressionsUnit was clean and conveniently located. 1 negative-lightbulb was out when I got the unit I was told it would be replaced before I moved in. That didn`t happen overall still an excellent experience.
Privacy R | First ImpressionsI Didn`t Use The Storage.
Privacy R | First ImpressionsOffice staff very courteous and helpful. Answered all of my questions before I asked them.
Privacy R | First Impressionsit`s so wonderful wow give me back my money thanks.
Privacy R | First ImpressionsThe staff was very polite and professional. The facility was very clean and I appreciate the double gates to get the outdoor parking area. The process was quick and easy.
Privacy R | First ImpressionsVery easy on-line sign-up. People at the office were friendly and exceptionally helpful. It almost seemed too easy! Thanks.
Privacy R | First ImpressionsMy experience was great. The staff was very friendly and willing to help in any way they could.
Privacy R | First ImpressionsI like the storage unit. It`s very secure and is very spacious. It`s just what I needed for such short notice.
Privacy R | First ImpressionsVery friendly and unit was clean.
Privacy R | First Impressions