Customer Reviews for Xpress Rent A Car
(U-Haul Neighborhood Dealer)

41 reviews

1625 Middlesex St   Lowell, MA 01851

(978) 459-4145

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(978) 459-4145

1625 Middlesex St
Lowell, MA 01851

Services at this Location:

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MARILYN S. 
Rating:
5.0

Customer did not leave a comment.

TOPPI M. 
Rating:
5.0

Customer did not leave a comment.

DONALD J. 
Rating:
3.0

Customer did not leave a comment.

Christina B. 
Rating:
5.0

Nothing to said my experience was good. Thank you ! For the Next time I'm definitely going to you guys.

LUIS C. 
Rating:
1.0

Dolly in the truck was broken ! So we couldn't even use it for the heavy things !!! The check engine light was on !! I was worried and nervous all the way to my house driving that truck !!! Very old truck! You can't even set up the mirrors to make sure you are comfortable looking back and down the tire and I have a license class B this is what I do for a living and it was scary and awful driving that dinosaur !!!!

JONATHAN F. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL N. 
Rating:
5.0

Customer did not leave a comment.

michelle T. 
Rating:
5.0

Agent Danny was terrific... 5 stars

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

michelle T. 
Rating:
5.0

Customer did not leave a comment.

michelle T. 
Rating:
5.0

Customer did not leave a comment.

Marilyn S. 
Rating:
4.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

STEVE L. 
Rating:
2.0

Customer did not leave a comment.

Jenniffer F. 
Rating:
5.0

Customer did not leave a comment.

Yolanda C. 
Rating:
5.0

Customer did not leave a comment.

MIRIAM G. 
Rating:
4.0

Nothing

William L. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Excellent customer service. Vehicles were well maintained. Location was convenient with onsite parking. Prices were fair and honest.

Melissa S. 
Rating:
5.0

Nothing needs to be done to improve. The dealership I rented from was perfect.

John V. 
Rating:
2.0

I reserved the tall cargo van so I can fit coaches in it, but they didn't have that or and gave me the small van.

Fnu A. 
Rating:
2.0

Make sure your customers know where to pick up the truck .you have two locations and I stood in line for 25 minutes to find out I needed to go to the other location and then it took another 15 minutes. I was not happy.

George C. 
Rating:
5.0

Customer did not leave a comment.

John Z. 
Rating:
4.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

The customer service was very pleasant and was able to work with me on my little challenge of last minute finding a truck rental.

Neshma G. 
Rating:
2.0

The clerk was very nice but was alone on a Saturday morning. I waited in line for 30 minutes just to be told my rental was actually across the street, not at that location. Truck was beat up and dirty.

Kevin T. 
Rating:
5.0

Exceptional service, very pleasant to do business with. Very easy return without any complications. Will highly recommend. Thank you

Nigo R. 
Rating:
5.0

Customer did not leave a comment.

Jim W. 
Rating:
4.0

Was not the original dealer we talked to. Found out in a last minute email dealer was changed and that it was 15 miles away.

Jim H. 
Rating:
5.0

Customer did not leave a comment.

Francis S. 
Rating:
5.0

The people at this site were wonderful. The app for pickup didn't work as it should have and I had a bad experience with the online chat person when I couldn't find my van. I didn't realize I neededvto be at the site across the street. The site was in the process of closing for the night saw me coming and handled the process quickly and easily.

Alison L. 
Rating:
5.0

Customer did not leave a comment.

MaryAnn W. 
Rating:
5.0

Customer did not leave a comment.

Dean T. 
Rating:
5.0

Customer did not leave a comment.

sidd N. 
Rating:
5.0

Customer did not leave a comment.

Geoffrey L. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
5.0

Customer did not leave a comment.

JOHN Z. 
Rating:
5.0

A little fast rental process

Helen W. 
Rating:
5.0

Customer did not leave a comment.

Greg T. 
Rating:
5.0

Customer did not leave a comment.

eugene G. 
No reviews have been submitted for this location.

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