Customer did not leave a comment.Kurt K.
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Reginald A.
Their computer was not functioning and had I not completed the reservation an check-in online my experience might have been very different. I was also concerned the online check-in appeared to be through an unsecured site and my driver license photo and credit card info could have been at risk of being compromised.Richard M.
Customer did not leave a comment.Cindy P.
Customer did not leave a comment.Donald K.
None. It was all good.james W.
Once again didn't know what they were doing and no mask.Douglas S.
The reservation was all messed up was supposed to pickup in St. marys and was dropped off in montezuma oh and didn't notify me of the change so spent 45 minutes at the place that was supposed to be at trying to find my trailer. May never use uhaul againBruce S.
We were 10 minutes late and getting the trailer back and we were charged the full day's rental I think something should be done about something like thatCHRISTOPHER D.
Customer did not leave a comment.John S.
Customer did not leave a comment.CAROLYN B.
It was a little confusing where to drop and we where conserned if it was logged in for return on time they seemed to be very pre occupiedChristopher B.
The check in process took too long when I had already checked in on line.John V.