I set up the reservation and even confirmed it with a location that was less than 2 miles from my house. I got notifies at 5:25 the night before that I had to pickup my truck almost 10 miles further away….. $.99 per mile, added $20 to my bill. Extra 30 minutes of my rental time was also gone. Maybe UHaul should consider that when billing customers for their own last minute changes?
Andrew Maluck
Brownsburg BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brownsburg, IN 46112
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- 4.0 Average Customer Rating
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U-haul representative was helpful and courteous. Top notch service!!
TOM MULCAHEYActually have a realistic account of equipment at these vendors. 2 times back to back me using uhaul services needing an appliance dolly and renting because it says they have one. Arriving to find out they do not.
JAKE SPARKSWould be nice if they hadn't double charged me and even better if they would answer the phone
Tim YorkDirty, tie down loops broke, holes in floor leaked rain water up into trailer. Old beat up unit. Had to self hook up
Craig McCain