It was virtual. No Personel involved.
Michael R
Appliance Plus Algona
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Algona, IA 50511
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe employee didn’t know how to use the UHaul system to check me in. Nor did he know how to hook on a trailer to my hitch! He said he was too weak. I asked if the had a portable lift and he said no! This location should no be allowed to represent UHaul! Additionally the first location I was sent to pick up a trailer was a Suspension shop in Jackson Minnesota. This location had gone out of business yet didn’t let UHaul know! I could see the trailers in their parking lot but their phone had been disconnected and their power turned off. I had to drive 1.5 hours to Algona to pick up a trailer after learning I could not get the one in Jackson, MN. Please update your site and terminate both this location and the Appliance store in Algona, Iowa!!
Mary NUnhook trailer for me.
Patrick MGreat experience
Tonja HU-Haul accommodated milage for not being able to deliver a truck closer to location without added cost.
JAMES V