The owner was INCREDIBLY helpful and friendly! Amazing!
melissa j
The Shed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Altoona, WI 54720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Ensure that ALL U-Haul locations stock spare materials (tires) that work for ALL trailers you offer. The trailer I received was an "outdated model" and all merchants that tried help us get a spare tire did not have the tire we needed (6 lug nut variety). One merchant quoted us a 1 hour wait time and canceled on us after an hour and 10 minutes. The second service provider showed up with a 5 lug variety tire after a 90 minute wait time. They then proceeded to jack up our trailer and had to drive 40 miles each way to get the correct tire and come back to help us. My father and I were stuck on the side of the interstate highway for 5+ hours with our only option being to pray we didn't get killed by a sleepy semi driver. If my father and I had jacked up the trailer ourselves and taken the tire and rim to a shop we could have had a new tire fitted to the rim and reached our destination in less time than it took for U-Hauls roadside service to get us back on the road. This was the single worst experience I have ever had with any moving service. For over 5 hours we were 1 foot from getting hit by traffic with our only protection being a painted white line and road flares that U-Haul does not provide. Put a spare tire on your trailers or stop using trailers that don't have replacement materials at your stores.
Alexander BI was initially given a reservation for a toy hauler in Lake Hallie, WI. When I arrived they did not have it. They did refer me to another Uhaul place in Altoona, WI. The lady there knew nothing about our questions on hooking it up to our vehicle. When I told her that the place in Lake Hallie said I could return it to my hometown rental in Stanley she said there was a location in Gilman, WI. I had to inform her that there was a drop off location at Reits Garden Center in Stanley. I understand that all rental equipment is not readily available in all Uhaul locations but found that my local Uhaul in Stanley had very little and limited inventory. I find that a bit frustrating.
Bill SKeep it from raining during pick-up??? No, really, the equipment was good, the location was good, the contact person was awesome! Drop off was easy. This was a good experience.
JAMES GIt would have been nice if they had a staff member available to assist with unhooking and parking the trailer.
Clayton A