I made my reservation at a Columbus, IN location because I live in Columbus, IN. So, I was pretty disappointed to find out -- one day before pick up -- that I would need to drive all the way to Bloomington to get the truck. That wasted a couple hours of my time, along with a couple hours of my daughter's time, since I needed somebody to drive our vehicle back to Columbus. After that, I was even more disappointed to find that the miles between Bloomington and Columbus were tacked on to the original contract price, which meant I had to pay an extra $40 to $50. The truck itself was fine, but I'm really not looking to work with U-Haul again anytime soon.
Kevin D
Lockwood Locksmith
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bloomington, IN 47401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe attendant that I checked in with did not know any process about Online rental or process. She had no details to share. in the location - there were no parking lines painted in the parking lot. My car got towed - no one checked in with me about my car, no signs were posted about where to park and where not to. Upon my return of the vehicle - the attendants were not the same as who I had checked in with before. They were unhelpful and had 2 large dogs running around the office. Very unprofessional and unhelpful on top of having my car towed from their lot after renting from them.
Leraldo ANothing of note for this specific location.
Skyla KFor starters, don’t change my location without telling me. And if you do, don’t change it to a location that is closed. We started our move an hour late because U-Haul screwed everything up.
MICHAEL BHard to use the application continuing giving error messages. Had to stay more than an hr for both pickup and drop-off. On a good note, the van was clean and easy to use
Precious M