They were efficient and explained everything before I took the truck.
Carla P
Lees Auto Clinic
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60607
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkVery hard to get any help here. I stood in the lobby looking for someone for about 10-15 minutes that morning and nobody arrived. I finally figured out how to check in with the app, and found the attendant out in the parking lot with a bucket of keys. After getting my keys, it was once again totally hands off. Despite the parking lot being incredibly packed, there was no assistance from the attendant to exit the lot, nor was there any clear signage on how to exit the gated lot. It was very confusing especially while driving a large truck with no assistance.
Brian RIt was a car repair place with men working front desk very limited in knowledge of everything but they excepted the drop off
Katrice RSuper smooth pickup! Marcus was great.
Arturo BThe only complaint I have is the bad U-Haul system that requires users to upload our IDs to the website but it always glitches several times and then the agent has to do it manually anyways.
Alan S