The parking lot in the back that I got the U-Haul out from had no way for me to get out of after I dropped the van back off. I had to wait inside until someone walked by and could let me out.
Kara L
Lees Auto Clinic
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60607
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It stated it was open un t il 5pm, yet made us go through the frustrating app again.
BARTON CDon’t do this location bro all I gotta say
Tyler GWhile the individual who helped me pickup my uhaul was fantastic, the experience leading up to it was less than satisfactory. My pickup location was changed within less than 24 hours of my pickup time. It was changed to a location 50 minutes away from my house. I sat on hold for 2.5 hours that previous day trying to get ahold of a scheduling center for assistance. I spoke to 6 different people. The first 5 were helpful as could be but they were only call center representatives. When I finally spoke to a scheduling center the lady who answered the phone was extremely rude and basically stated that uhaul can change locations however they see fit and it is up to the customer to figure it out. She refused to give me her name. She refuses to help me at all. That is not okay in any way shape or form when it comes to customer service.
Kaley JAll the equipment received was in good condition! The only complaint is I reserved a utility dolly but it was not available upon arrival.
ETHAN R