Nothing the owner was very nice
PATRICIA T
Lillians
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Emporia, VA 23847
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Professionalism is key ! The check in process was very inconvenient and the app was not working . I had to call after 24 hours to see if my refund was coming because they charge for mileage before you even see how many miles you use . Communication could have been way better and the tone of voice is slightly rude with an attitude once I had to call and ask questions about refund since I didn’t get any notice 24 hours after I dropped truck off.
Infiniti EDid drop off after hours so don’t have any idea.
Luanne Mbusiness was not open so I did my return on line while at establishment
Ida TThe woman who helped us with our broken down truck was initially irritating but she ended up being very helpful after we insisted on what we needed. Uhaul should realize that when a 26 ft truck, fully loaded, breaks down half way through a move that the people who are renting the truck are not in the best mood and the worker should not be asking us to "help" them by driving a truck with no brakes or unloading and loading it ourselves.
ISAIAH H