Employee over at this location told me that everything said to me at the pick up. Location was false, and I was lead in the wrong direction. He apologized and acknowledged my situation.
Nathan T
City Storage Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fitchburg, MA 01420
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The extra effort that I was given was extremely appreciated. I already have been telling my friends about the service I received thank you.
John LThey are always so friendly and helpful at this location! I drive a longer distance to pick up from here because they are always so reliable and trustworthy.
Jennifer BI had the most wonderful experience with this Uhaul location.. first off the woman that handled my transaction was happy and bubbly.. wonderful personality! She allowed me to park my personal vehicle there as I did not have any other alternative. My day went smoothly.. I got home and unloaded.. but I had an item that was a bit too large for me to handle so I had to keep the truck overnight. The next morning I finished unloading and cleaned the truck completely as I didn't think they'd appreciate it being returned with pine needles and other woodsy debris.. I returned the truck expecting a sour attitude but to my surprise the same woman received the property with that same bubbly smile.. I walked out the door grinning from ear to ear because I couldn't wait to get home to submit this review!! 5+ stars!!!!!!!
Karen ADeanna and the crew at U-Haul of Fitchburg, Ma. Are the best. They have always been there for me no matter what.
JOSEPH B