Treat them as you're treated me.I was satisfied with the service and the truck
Clenton M
My Space Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Flint, MI 48504
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Hard to get my refund back
Nikita GI am EXTREMELY disappointed. When we arrived, I was told I couldn’t have a truck because “uhauls system was down”. I told the agent I just spoke with someone over the phone, and told them we would be 1/2 hr late and they adjusted my rental, didn’t say the system was down. The agent said she just turned away the guy before me who also had a reservation because she couldn’t do anything on her computer and just shrugged. I went to the APP to find who I had just called and figured out myself I was able to check out using the APP and it worked. She said I was lucky. The truck she gave me she said to “ignore any dashboard or tire lights.” She said the truck was “just maintenanced but the dash lights never go off”. I told her it’s moving day and I’m worried about everything!! I don’t want to worry about lights?! She said it was all she had and would be fine. The tire light, engine light, and a trailer light was lit on the dashboard. I received the truck with 1/2 tank of gas. The first gear was horrible and truck barely accelerates, it drives horrible. I had no choice. I returned the truck early - 4:30pm - because it started smelling hot and I didn’t want to risk any problems or breakdowns. I returned it with 1/4 tank of gas (I put $15 in at the gas station 3 miles from U-Haul). I can’t believe I drove 33 miles but I don’t have proof of beginning mileage. On a map, I’m 4 miles from U-Haul, and drove 2 miles to new apt. I made two trips. That’s 16 miles maximum. But again, I have no proof. We have 3 generations moving to different places within the next 2 weeks who need moving trucks and I WILL NOT EVER recommend this U-Haul facility to anyone. The indifference to the “system being down”, the stress and anxiety that was induced due to the careless maintenance of the truck - THREE dashboard lights?!? - and then the inflated mileage at the end is too much to ignore. Do not rent here. Rent anywhere else.
Jennifer FEverything went smooth
Vicky PI had issues with the Uhaul App, no problem with the location except that there was no staff at the site. The hours indicated that there would be staff.
JEFFERY O