Please see my file and where the trailer was already checked in before I actually returned it. This cost me, the customer, at least an hour of my time in the midst of moving, etc to help resolve the issue. Very frustrating.
Robert R
Peace Frogs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gloucester, VA 23061
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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A little hard to find at the address do to lack of good signage.
ann dTank was full, cab was clean only ooops was the tire pressure was a tad low.
PAUL LAll the windows were very dirty inside and outside. The inside of the cab was dusty and the floor mats were dirty and the passenger side floor mat had something sticky on it. I had to clean the windows, wipe down the dash and vacuum out the floor boards. When I returned the vehicle they never came out to check the condition of the vehicle. So not sure who’s responsible for vehicles to be clean and ready but I shouldn’t have to take my time to clean the vehicle for me to be able to drive it. I should only have to clean what mess I make.
John BThe Peace Frogs location was easy to find and easy to work with. However, a couple of times the UHaul app wouldn't let me continue and I just had to go on with the rental. You need to let user bypass and put stuff in manually and not cause user delays. People who are renting trucks have a mission and can't spend 30 minutes messing with an app.
Park J