I think you need more agents and provide 24h services otherwise I give you 10/10 thank you so much
Salman S
Gas Discount
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenacres, FL 33463
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkDo not rent your uhaul from here!! My reservation was at 9 am and the line was long (only one guy working the rental station and grabbing the rentals and hooking them up etc.) At first I felt bad but it took an entire hour for me to get a rental and when it was my turn he ended up skipping over me to help the guy behind me who waited significantly a shorter time than me. He did not have the dolly or blankets I requested. I wrote on the receipt that I did not want to be charged for them and he said I would not be, but if he did it before the rental he would have to cancel the reservation and I may not get rental so I was forced to leave the charges on there. I was still charged for three dolly’s and the blankets even though I only was given one appliance dolly and nothing else and now I have to call uhaul to fix the over charge issue. In assition he gave the guy behind me that he skipped over me for the uhaul that was reserved on the lot for me and we had to drive over to another lot in the wet muddy dirt. The whole experience was terrible. I don’t leave reviews often but when a place has this bad of customer service I believe it is very important to let others know and the company. Please avoid this place as he should not be allowed to rent to people with this kind of customer service.
Christyna PBest experience i have ever had! From the start to the help with equipment. Everything was great! Will rent from here again!
Linell GOwner is great, very kind, nothing to change.
CRAIG OVery good and everyone was very cordial
James C