Make sure the right equipment is there. No dolly that i ordered. And the key wasn't in the box abd no attendant around at the time of pickup to rectify. Had to wait an hour or more before somone showed up! Key was left in the seat it turns out. So in my opinion the manager needs to make sure things are correct before going to lunch instead of relying on the customer to follow instructions. The manager did his best to resolve the issue once he showed up though. With 13 or more trucks on the lot a.d no dollies something is being totally mismanaged. I had to take the only appliance dolly which i didn't want and was too heavy. I wanted the regular dolly. He said there was no way he could even get me the right equipment! The automated system is weird.
RICHARD M
Midgard Self Storage Greenville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, SC 29617
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How U-Haul Reviews WorkThe personal was a very polite person on a video screen, almost seemed like AI but was great.
Edward ONot personable, the gas was not where she said it was and there were more miles then it was supposed to be , I only drove 11 miles round trip when I got back it said I drove 21 miles, I didn’t take a picture of the mileage before I got in
Meghan GVery Helpful and friendly staff.
Lee Vexcellent service
Pedro e