There was chips crushed on the floor mat and the previous persons hotel stay docume ts left in the truck. No problems getting the truck with mobile app. Just not my favorite part of town with the homeless population and drug users. Wouldn't recommend location to women moving alone. Location staff said a deposit was added to my bill and I would be refunded money after returning truck with blankets and dolly, but hasn't happened yet. Other than that staff was friendly, prompt, professional on phone.
Carla P
Arnones Car Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64106
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I think they did an excellent job. I can’t think of anything they need to improve.
theresa cFriendly.
Kyle RHad to travel to far out of my desired area requested and scheduler was not accommodating her response was it was in the fine print regardless of how long in advance the reservation was made not happy
Karen CKey access was horrible and took 2 hrs to retrieve due to it required the location to bo open but they state online you have access to lock box a don't
SHANA B