Use Penske
patrick s
Parvin Thriftway
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
First off -- I declined the SafeMove coverage, and yet there it is on my receipt. If you're not going to let customers decline, don't give us the option if you're going to charge us anyway. That's ridiculous. I want a refund. Second, the fuel amount was EXACTLY where it was when I picked up the truck. That's utter bullshit Third: The truck interior was FILTHY. I was only able to upload one picture on your app, but there the floor, center console, and seats had a sticky film and there was hair stuck to the floor, dash, and seats EVERYWHERE. Plus someone else's trash already littering the floor of the cab. Terrible experience, terrible upkeep, and you guys scammed me out of over $50 with bullshit charges that I didn't agree to, plus lied about fuel charges. 0 stars if possible, will never use this location again.
Mark vTurned my keys in on time, but the employee didn't check my truck in until later, which caused me to be charged for an extra rental day. They also somehow changed my insurance from the cheaper option to the more expensive one.
Jacob HThis was the easiest rental I have ever done. I made my reservation on line at 2:00 am and arrived at the store at 8:00 am and presented my ID and credit card and off I went after the clerk gave me the needed information. I returned to the store by 3:30 and handed the clerk the keys. My receipt for payment was in my email by the time I got home. I will always try their store if I need to rent!
Sherry PWait time to pickup was extended at this location due to what appeared to be a staff shortage.
Bryce S