After my reservation was changed this morning, I was told I’d get a 15’ truck but showed up and the 10’ was available, which is fine it’s what I initially wanted. The problem came when the truck I was switched into, (15’) wasn’t there. An hour later they were able to switch my reservation to the truck available (10’) was still charged for the 4hr rental.
Alejandro V
Sunset Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kennewick, WA 99336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Was not expecting a mini-mart. Took forever to checkout due to all the regular customers. Also, had planned to buy a mattress bag, but location has no u-haul supplies. Had to drive across town and go to six different auto parts stores to find a trailer wiring adapter… new trucks have 6-pin round and all the u-haul trailers are 4-pin flat! Mini/mart did not have adapters.
Rod WI was charged $15 for save movers and I didn’t request that. So it was added to my reservation without asking me.
MONICA OUpdated inventory also rental process
James SAttendant was very helpful, issues with the U-Haul app. Were easily handled by the attendant.
Ira G