ridiculous that you moved my pick up location to an hour away when I had a reservation. Sent me into the hood, I'll never use u-haul again because of this. what point does it make to make a reservation!!!!?
Gary W
Cooper Deli & Groceries
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lorain, OH 44053
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Customer Reviews
- 4.0 Average Customer Rating
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The website assured this would be ready at 7 am to retrieve. I get there at 7:10 am to pick up the vehicle and No one is there and the truck isn't even available for Mobile pick up. All my help who showed up at 8 am had to be paid extra to come back at 11:30 am. So unexpectable that , I should have to pay for a vehicle that wasn't ready and pay extra to the men of $1200 due to not being able to get the truck on time. 3 different ladies, could NOT help get a vehicle in the area. I pray this doesn't happen to anyone else. I will post and blog the crap out of my experience with U-Haul Lorain area.
Mario MThe crew at Cooper's Deli are great
Leonard FProcess was fast and easy great service. I would rent from U-Haul again from this location.
patricia gGreat customer care
Leonard F