Pickup was difficult. Location changed last minute and person who was supposed to contact for pickup did not answer phone after numerous calls. Truck was loud exceptionally loud, and smelled like gas. likely had catalytic converter stolen. Equipment I paid for in addition to truck was not in truck at time of pickup. Terrible overall experience.unlikely to ever use uhall again.
Zachary G
Gold Star Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Los Angeles, CA 90037
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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i want a refund
Isabella LExcellent customer service and easy process.
Jaime STruck felt like it was going to break down on the freeway. Shaking excessively as if I was off roading or something. When my drop off location changed morning of drop off date I was not compensated for the additional miles I did from the difference in locations. Yes i had to pay an additional $3ish dollars but driving the truck felt very dangerous and uncomfortable
Manuel TI picked up the truck in a dirty condition. The representative who handed it over told me I needed to move another truck because she didn't know how to drive it. When I returned the truck, the situation was the same: she said she didn't care where I left it and again asked me to move another truck. I will never use this location, and I don't recommend it to others either.
ALEXANDER M