I was told I would get a refund because I turned it in early from the drop off place but when I called to get it, they had to call this regional manager and he said absolutely not. I don’t understand that. Why would you make me rent the truck for four days when I don’t need it that long and it doesn’t take four days to load and drive from Alabama to Florida. We did it in two days. I feel that it’s ridiculous. I did not get a days a refund.
Michelle W
Guthries Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison, AL 35758
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews WorkCustomer service 10
Robert BPick up and drop off was so easy. And the U-Haul we used was very clean and maintained.
Alisha AI was expecting to be able to pickup the keys to the truck without having to go inside but I was forces to wait until the business opened to pickup the keys. The U-Haul app would not allow me to upload pictures when I picked up the vehical but was happy to report that I was able to return the vehical after operating hours. Over all my experience was good. Thanks!
CADWALLADER FOnly rented moving blankets here but the staff was friendly and helpful. Would recommend.
mona b